New Wiki Structure Proposal

[Brian Murray]

On Sun, Mar 20, 2011 at 09:41:37AM -0500, Draycen DeCator wrote:
> Hello fellow triagers!
> 
> There has been a lot of discussion on IRC between the BugSquad and the
> Ubuntu Beginners Team about how the BugSquad wiki can be improved so it's
> more streamlined and user-friendly. As it stands now, the HowToTriage page
> is the primary place for people to go and dump any information related to
> triage. This has resulted in the page just being a wall of text that is
> overwhelming to new users who are just getting started.
> 
> To improve this, the information will need to be spread out in a logical way
> that walks new users through the process from beginning to end. Attached is
> a mindmap showing what my proposal is for how this can be done (I've
> included an image for those who just want to view it, and the Freemind file
> if you want to make any changes). For a new user, they would follow the
> whole setup from the top down, so it would walk them through the entire
> process. For those with some experience, hopefully it will be easy to get to
> the information that they need.
>
> As for the HowToTriage page, it would be more of an expansion of the
> flowcharts that are on the wiki. This way, it will become a step-by-step
> guide or a checklist for the triage process that anybody can follow.

I like what you've done here and the spreading out of the information
makes a lot of sense to me but I'm not certain it addresses the issue of
it being overwhelming.  I've an idea about having two different
categories of How to Triage one basic one that shows you how to get your
toe wet if you will, as just confirming a bug report and adding a
comment is part of the triage process, and a more advanced diving in one
that links to all the possible ways to triage a bug report.

> Take a look and let me know what you think. Once an initial structure is
> decided on, I will make at least a few PDFs showing a concept of how the
> actual pages will be setup. Those will then be sent to both the BugSquad and
> the UBT mailing lists for further input. Eventually, the UBT Wiki group will
> be helping us implement the changes.

In the image is the "Special Bugs" portion a part of "Types of Bugs"?  I
think it should be if it isn't.  I'm looking forward to seeing some more
work on this.

Thanks!
--
Brian Murray
Ubuntu Bug Master
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