[Ubuntu-bugcontrol] Handling bugs from foreign language speakers

[Benjamin Root]

Just a thought, could we use one of the translation APIs to automatically
identify and tag a report according to language?

Ben Root

On Tue, Oct 12, 2010 at 6:01 PM, Kamus <kamusin at gmail.com> wrote:

> On Tue, Oct 12, 2010 at 4:27 PM, Mohammed Amine IL Idrissi
> <ilidrissiamine at gmail.com> wrote:
> > Hi all,
> >
> Hey!
>
> > Currently, we (bug triagers and users of Launchpad in general) only
> > accept bug reports and comments in English. This can cause a problem,
> > since it's nearly impossible for speakers of a language other than
> > English to post a bug report ; in the end, we're losing an opportunity
> > to improve Ubuntu by fixing nasty bugs.
> > So how can we improve this situation? In our recent meeting, two
> > possibilities (I think) were discussed:
> > - Include the option of translating the bug via Google Translate's API.
> >  I don't think this is a good idea, since the translation isn't
> > guaranteed to be good, which can lead to confusion in technical talks
> > IMO.
> We could add a link/use an api/  linked to a website like Google
> Translate, Babelfish, etc, with the original message translated in our
> 'Universal'  language English (Previously Launchpad or something need
> detect that original paragraphs are not in English). Additionally we
> can add a special tag such needs-translations-LANGUAGE, for example:
> "needs-translation-es" and then we can assign to the appropiate
> Translation team. Then they can add a translated edition or attached a
> translated version conserving the original report for the record
> (native spokens could read both versions).
>
> > - Have a small group of bug triagers in each local community, who
> > would triage bugs from native/foreign speakers and then send them to
> > Launchpad with the appropriate translation.
> >
> yeah, why not :)
>
> > So what's your point of view? Please share it :)
> >
> > Thank you,
> > Mohamed Amine IL Idrissi
> >
>
> Regards,
> Victor
>
> --
> Victor Vargas B.
> Latitud:  -33.439177,-70.625267
> Santiago, Chile.
>
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