Wiki - Bugs/Responses

[Micah Gersten]

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On 06/11/2010 09:18 AM, C de-Avillez wrote:
> On Fri, 2010-06-11 at 00:27 -0500, Drew Cross wrote:
>> I think that the Wiki page:
>> https://wiki.ubuntu.com/Bugs/Responses
>> needs to have an entry added to it about normal apport bug reports 
>> submitted about crashes needing to be submitted as a crash report, 
>> examples of bugs that needed this type of response are:
>> https://bugs.launchpad.net/bugs/592416
>> https://bugs.launchpad.net/bugs/590285
> 
> 
> Er. Like, say, 
> https://wiki.ubuntu.com/Bugs/Responses#Missing%20a%20crash%20report%20or%20having%20a%20.crash%20attachment ?
> 
> :-)
> 
> Cheers, and thank you for helping.
> 

I asked him to post to the list.  The problem with that response is that
it basically tells people to permanently enable apport.  Here is what I
normally use for a one time crash:
- ----------------
Thank you for reporting this to Ubuntu. Could you please generate an
apport crash report for this?
You can enable apport for one instance like this:
sudo service apport start force_start=1

I am marking this invalid as apport will open a new bug when the crash
is generated. If it does not, you can reset the status of this one to
New and we will try something else.
- ----------------
I figured that maybe the two could be merged into a better response.

Thanks,
Micah
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