Why don't we ask for kern.log?

Brian Murray brian at ubuntu.com
Fri Jul 9 20:37:25 UTC 2010


On Fri, Jun 25, 2010 at 10:27:48PM -0400, Steven wrote:
> Hi, I was curious why I haven't seen anyone ask for kern.log, especially for
> kernel or graphics bugs. Is there sensitive information in there? Is the
> computer name too private?
> 
> It seems much easier to ask for kern.log than dmesg, since:
> 1) If the system freezes and you have to reboot, dmesg and /var/log/dmesg
> aren't relevant anymore, so uploading kern.log guarantees you have the
> correct dmesg for the bug.
> 2) The timestamps make it very easy to pinpoint where the error should be
> and lessen the chance to misinterpret irrelevant messages as messages that
> are related to the bug.

This is a great question and hopefully Jeremy, who I am cc'ing, can shed
some light on it.
 
--
Brian Murray
Ubuntu Bug Master
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