How to use the new Launchpad status?

[Bruno Girin]

On Wed, 2010-07-07 at 09:53 -0500, Benjamin Root wrote:
> Sounds like to me that it is a finer grained version of "Invalid".
> The idea being that rather than possibly insulting the OP with an
> "Invalid" statement, one could mark it as "Opinion" where it is
> effectively closed, but leaves open the possibility that it might have
> to be revisited later.
> 
> I guess this helps to distinguish between the bugs that are blatantly
> Invalid and the bugs that might be a little bit more ambiguous.
> 
> At least, that is my interpretation...

Thanks, that sounds like a sensible interpretation. So in terms of
triaging, if the bug is one that we would normally set to invalid
because even though the software does not behave as the OP thinks it
should, the reasons for changing it are not clear cut, we would assign
it the Opinion status rather than the Invalid status.

I suspect that in this case, bugs in that status should also have a
severity of Wishlist?

A new standard response to use when setting bugs to that status would be
good. What about the following?

        Thank you for taking the time to report this bug and helping to
        make Ubuntu better. While we appreciate that the software does
        not behave as you expect, we consider that it is a matter of
        opinion whether it should be changed to accommodate your
        requirement. This bug is being set to "Opinion" to indicate
        that, although we do not consider it invalid, we will not start
        work on resolving it until we are satisfied that there are
        enough details on how to change the software without
        compromising usability or existing features.

Bruno