Ubuntu-bugsquad Digest, Vol 43, Issue 8

[komputes]

David Crook wrote:
> With "standard"
> everyday bugs I have been forwarded a list of canned responses used
> for various issues. is there such a thing with nautilus?  
The canned responses at https://wiki.ubuntu.com/Bugs/Responses are
varied and most can be used for different packages.
> I would feel
> better if there were a list of programs I should have loaded on my
> laptop that could help in reproduce bug issues?  
This is actually quite simple and mostly doesn't require extra packages.
Make sure the bug reporter has provided steps to reproduce the issue. If
not, request it[1] and mark the bug "Status: Incomplete" and subscribe
to the bug. If the steps are there, and you can reproduce the bug, then
mark the bug as "Status: Confirmed". If there are any notes you would
like to make, add a comment to the bug. This would already help out with
the many untouched bugs that are in "Status: New".

> I really would like
> to  feel like I am contributing to this project, thus embracing the
> Ubuntu philosophy. I would very much like to give back to what is by
> and far the best operating system I have used. So could someone show
> me a compass and point me in the right direction, I would like to feel
> comfortable  In processing these bugs.
>   
I believe this is what Jorge and Daniel have been working on producing
(in relation to helping/improving upstream projects in Ubuntu). I have
created a checklist of how you can help the Ubuntu project here:

https://wiki.ubuntu.com/komputes/HowToHelpUbuntu

> Thanks
>
> Dave
>
> I was also wondering  were I could make some suggestions concerning
> the on-line help/ documentation. Sometime the information is written
> in a way that is difficult for a new user to understand.  For example,
>  I was having video card issues, sought help via on line documentation
> sated that the xservers should be restarted however the exact terminal
> command was not listed. The terminal is a daunting thing for  ex
> windows users..  Anyway , sorry for eating up space and time any
> direction would be helpful
>   
It happens that documentation is not properly updated sometimes. Truth
is, the process for restarting X has changed multiple times in just the
last few releases. To restart X without restarting the computer
entirely, in Ubuntu 9.04 and 9.10, check out the following
documentation[2]. If you point me to the confusing wiki document in
question, I would update that part to include a link to this page[2].

[1]
https://wiki.ubuntu.com/Bugs/Responses#Missing%20Steps%20to%20Recreate%20Bug
[2] https://wiki.ubuntu.com/X/Config/DontZap