[Community Ubuntu Documentation] Update of "ReportingBugs" by brian-murray
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webmaster at ubuntu.com
Wed Dec 8 17:48:00 UTC 2010
Dear Wiki user,
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The following page has been changed by brian-murray:
http://help.ubuntu.com/community/ReportingBugs?action=diff&rev1=154&rev2=155
The comment on the change is:
Modify support request section
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You should not file a bug if you are:
* '''Requesting new software:''' you should follow the guidelines at https://wiki.ubuntu.com/UbuntuDevelopment/NewPackages
- * '''Requesting support:''' there are a multitude of ways you can get support, such as the [[https://answers.launchpad.net/ubuntu|Launchpad answer tracker]], the [[http://www.ubuntuforums.org/|Ubuntu forums]], the [[irc://irc.freenode.net/#ubuntu|#ubuntu]] channel on the [[https://help.ubuntu.com/community/InternetRelayChat|Freenode IRC]] server, the [[http://lists.ubuntu.com/mailman/listinfo/ubuntu-users|ubuntu-users]] mailing list, and the [[http://ubuntu.stackexchange.com|Ubuntu Stack Exchange]] site.
+ * '''Requesting support:''' there are a multitude of ways you can get help using Ubuntu, such as the [[https://answers.launchpad.net/ubuntu|Launchpad answer tracker]], the [[http://ubuntu.stackexchange.com|Ask Ubuntu]] site, the [[http://www.ubuntuforums.org/|Ubuntu forums]], the [[irc://irc.freenode.net/#ubuntu|#ubuntu]] channel on the [[https://help.ubuntu.com/community/InternetRelayChat|Freenode IRC]] server, and the [[http://lists.ubuntu.com/mailman/listinfo/ubuntu-users|ubuntu-users]] mailing list.
* '''Discussing features and existing policy:''' this belongs to the [[http://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss|ubuntu-devel-discuss]] mailing list.
* '''Proposing features and ideas:''' you should submit your idea to [[http://brainstorm.ubuntu.com/|Ubuntu Brainstorm]] or to the [[http://lists.ubuntu.com/mailman/listinfo/ubuntu-devel-discuss|ubuntu-devel-discuss]] mailing list.
* '''Filing a bug against a program not provided by an Ubuntu package:''' You should file a bug in that program's bug tracking interface. Instructions are generally available on the program's web site.
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