Announcing the Next Ubuntu Bug Day! - 2010/04/15

[Draycen DeCator]

Hey there!

I asked Michael Vogt if there was any specific information that should be
requested, and he responded by saying:

"I'm happy to help, the most important thing is steps to reproduce and
the output of software-center --debug. It prints a massive amount of
stuff in debug mode that is usually helpful to figure out what is going
on. But it really depends on the nature of the problem."

I included the command on the wiki page, but I'm afraid I do not have any
more information than that. Hopefully Michael Vogt will be on IRC to answer
any specific questions triagers may have.

Hope this helps!
Dray

On Wed, Apr 14, 2010 at 1:30 AM, omer akram <om26er at gmail.com> wrote:

>
> Hi!
>
> I was wondering if there were any specific debugging procedures for
> software center. For example if the bug report says 'software center shows
> empty window' what should be the user asked to do (something like sudo
> apt-get update?) or in some cases 'I click on install button and nothing
> happens' and some other debugging data would be really helpful for the bug
> day. I worked on software center bugs for a bit and saw such type of bug
> reports and did not even knew what to ask from the reporter.
>
> Regards
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: https://lists.ubuntu.com/archives/ubuntu-bugsquad/attachments/20100414/2ce182b5/attachment-0001.htm