Package to report against when reporting an install/upgrade failure

[Bruno Girin]

On Mon, 2009-11-16 at 19:58 +0000, Caroline Ford wrote:
> It's often user error or the mirrors not being in sync. Ask for their  
> sources.list.

Thanks. So what should be the next step when you have the sources.list
file and it looks good? Is there any way to check that the mirror
pointed to by the user's sources.list is working properly? In this
cases, the user uses the ua (Ukraine) mirror while I use the gb (United
Kingdom) one so not sure how I can verify that.

> 
> Sent from a mobile device.
> 
> On 16 Nov 2009, at 18:31, Bruno Girin <brunogirin at gmail.com> wrote:
> 
> > Hi,
> >
> > I have been looking at a number of bugs that report a failure to  
> > install
> > or upgrade packages over the past few days[1][2][3][4]. When triaging
> > those, what package should I associate them with? The actual package
> > that failed to install/upgrade, update-manager, dpkg or any other? I
> > assumed update-manager for the one that failed during a Jaunty to  
> > Karmic
> > upgrade[1]: is this correct?
> >
> > Thanks
> >
> > Bruno
> >
> > [1] https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/482385
> > [2] https://bugs.launchpad.net/ubuntu/+bug/483489
> > [3] https://bugs.launchpad.net/ubuntu/+bug/483646
> > [4] https://bugs.launchpad.net/ubuntu/+bug/483648
> >
> >
> >
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