From cyan.spam at gmail.com Mon Nov 2 16:06:01 2009 From: cyan.spam at gmail.com (David Tombs) Date: Mon, 02 Nov 2009 11:06:01 -0500 Subject: Inconsistent Wiki Pages In-Reply-To: <6ac1a8be0910281434w3ab449apc5722f948cc7a117@mail.gmail.com> References: <6ac1a8be0910281434w3ab449apc5722f948cc7a117@mail.gmail.com> Message-ID: <4AEF0369.5050402@gmail.com> Jonathan, I've wanted to do a couple cleanups like this in the past, and the response I got was to go ahead and create wikitext for the updated page then post it on this mailing list. That way, you can get some feedback whether people like it or not. Thanks for wanting to help out! I'm sorry there's been little response. David Jonathan Gossage wrote: > I have recently been going through the various sources of > documentation about the Ubuntu development process and have come to > the conclusion that the best way for me to help would be, initially, > to join the Bug Squad. During this exercise, I looked at the Wiki > pages and found a couple of inconsistencies between two of them. > > Specifically, the page > https://wiki.ubuntu.com/BugSquad/GettingInvolved states that the first > thing that one needs to do is to sign the code of conduct. On the > other hand, the page https://wiki.ubuntu.com/BugSquad contains no > reference to a requirement to sign the code of conduct. This should be > resolved to reflect your current policy. > > The second inconsistency is that the page > https://wiki.ubuntu.com/BugSquad contains a link to actually join the > Bug Squad while the page > https://wiki.ubuntu.com/BugSquad/GettingInvolved only says that you > are welcome to join but provides no link. > > There is a considerable amount of duplication between these two pages > and it might pay to consider consolidating the common information into > a single page so as to minimize the chance of information getting out > of synchronization in the future. From schmiedc at gmail.com Mon Nov 2 20:52:46 2009 From: schmiedc at gmail.com (Christoph Schmied) Date: Mon, 2 Nov 2009 21:52:46 +0100 Subject: joining mailing list In-Reply-To: <449538.28983.qm@web76401.mail.sg1.yahoo.com> References: <449538.28983.qm@web76401.mail.sg1.yahoo.com> Message-ID: <719d79610911021252h7f8a8acdu55dd2e7b7556995a@mail.gmail.com> On Fri, Oct 30, 2009 at 10:34 PM, Faizul ahs wrote: > I want to join the mailing list for the ubuntu bug squad.... > You will find the form to subscribe to the ubuntu-bugsquad mailinglist under [1] A Listing of all othe list you will find under [2] cheers Chris [1] https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad [2] https://lists.ubuntu.com/ -------------- next part -------------- An HTML attachment was scrubbed... URL: From sebastian at canales.dk Tue Nov 3 09:53:17 2009 From: sebastian at canales.dk (Sebastian Canales) Date: Tue, 03 Nov 2009 10:53:17 +0100 Subject: mail Message-ID: <4AEFFD8D.7030605@canales.dk> sebastian at canales.dk From pedro at ubuntu.com Tue Nov 3 16:33:23 2009 From: pedro at ubuntu.com (Pedro Villavicencio Garrido) Date: Tue, 03 Nov 2009 13:33:23 -0300 Subject: Announcing the Next Ubuntu Bug Day! - Thursday 05 November 2009 Message-ID: <1257266003.8255.25.camel@wombat> Fellow Ubuntu Triagers! This week's Bug Day target is *drum roll please* Gwibber! * 61 New Bugs need a hug * 7 Incomplete Bugs need a status check * 17 Confirmed Bugs need a review Bookmark it, add it to your calendars, turn over those egg-timers! * Thursday 05 November 2009 * https://wiki.ubuntu.com/UbuntuBugDay/20091105 Are you looking for a way to start giving some love back to your adorable Ubuntu Project? Did you ever wonder what Triage is? Want to learn about that? This is a perfect time!, Everybody can help in a Bug Day! open your IRC Client and go to #ubuntu-bugs (FreeNode) the BugSquad will be happy to help you to start contributing! Wanna be famous? Is easy! remember to use 5-A-day so if you do a good work your name could be listed at the top 5-A-Day Contributors in the Ubuntu Hall of Fame page! We are always looking for new tasks or ideas for the Bug Days, if you have one add it to the Planning page https://wiki.ubuntu.com/UbuntuBugDay/Planning If you're new to all this, head to http://wiki.ubuntu.com/Bugs Have a nice day, pedro. From foppe at hemminga.net Wed Nov 4 04:08:35 2009 From: foppe at hemminga.net (Foppe Hemminga) Date: Wed, 04 Nov 2009 05:08:35 +0100 Subject: Announcing the Next Ubuntu Bug Day! - Thursday 05 November 2009 In-Reply-To: <1257266003.8255.25.camel@wombat> References: <1257266003.8255.25.camel@wombat> Message-ID: <1257307715.13427.43.camel@foppe-laptop> Cool, I'm on the mailinglist of Gwibber for a few weeks now. However I'm not all that experienced (yet). If you triage bugs for Gwibber, do look at the version number. Some of the bug reports are for early 2.x versions and need to be confirmed or reconfirmed for the version that shipped with Karmic. Or marked invalid/fixed of course. Have fun Op dinsdag 03-11-2009 om 13:33 uur [tijdzone -0300], schreef Pedro Villavicencio Garrido: > Fellow Ubuntu Triagers! > > This week's Bug Day target is *drum roll please* Gwibber! > > * 61 New Bugs need a hug > * 7 Incomplete Bugs need a status check > * 17 Confirmed Bugs need a review > > Bookmark it, add it to your calendars, turn over those egg-timers! > * Thursday 05 November 2009 > * https://wiki.ubuntu.com/UbuntuBugDay/20091105 > > Are you looking for a way to start giving some love back to your > adorable Ubuntu Project? > Did you ever wonder what Triage is? Want to learn about that? > This is a perfect time!, Everybody can help in a Bug Day! > open your IRC Client and go to #ubuntu-bugs (FreeNode) > the BugSquad will be happy to help you to start contributing! > > Wanna be famous? Is easy! remember to use 5-A-day so if you do a good > work your name could be listed at the top 5-A-Day Contributors in the > Ubuntu Hall of Fame page! > > We are always looking for new tasks or ideas for the Bug Days, if you > have one > add it to the Planning page > https://wiki.ubuntu.com/UbuntuBugDay/Planning > > If you're new to all this, head to > http://wiki.ubuntu.com/Bugs > > Have a nice day, > > pedro. > > From cyan.spam at gmail.com Wed Nov 4 17:56:28 2009 From: cyan.spam at gmail.com (David Tombs) Date: Wed, 04 Nov 2009 12:56:28 -0500 Subject: Proposed changes to Bugs/HowToTriage In-Reply-To: References: Message-ID: <4AF1C04C.20800@gmail.com> Hi Sense, I just noticed this email rotting in my inbox and realized no one ever replied to you! I took a look at your changes and think they're fantastic. The page is much easier to comprehend when it's more organized. I'm not in charge here, but since no one said "no", I'd suggest going ahead and making the changes. Thanks for your help! David Sense Hofstede wrote: > Hello, > > The HowToTriage page is vital for new the Bugsquad because a lot of > new people use it as base resource for their work. However, because it > is so important and read by everyone, it is adapted frequently. This > resulted in a full page, and makes it hard to find the right > information and the right section for adding new information. > I've restructured the whole page and rewritten some sections to make > it easier to read and extend. Because this page is so important I > didn't submit it right away but first want to ask if it's okay and > what you think of it. > > The wiki source is attached. > > Regards, > -- > Sense Hofstede > /ˈsen.sɜː ˈhɒf.steɪdɜː/ From brian at ubuntu.com Wed Nov 4 21:04:17 2009 From: brian at ubuntu.com (Brian Murray) Date: Wed, 4 Nov 2009 13:04:17 -0800 Subject: Inconsistent Wiki Pages In-Reply-To: <6ac1a8be0910281434w3ab449apc5722f948cc7a117@mail.gmail.com> References: <6ac1a8be0910281434w3ab449apc5722f948cc7a117@mail.gmail.com> Message-ID: <20091104210417.GY4972@murraytwins.com> On Wed, Oct 28, 2009 at 03:34:02PM -0600, Jonathan Gossage wrote: > I have recently been going through the various sources of documentation > about the Ubuntu development process and have come to the conclusion that > the best way for me to help would be, initially, to join the Bug Squad. > During this exercise, I looked at the Wiki pages and found a couple of > inconsistencies between two of them. > > Specifically, the page > https://wiki.ubuntu.com/BugSquad/GettingInvolvedstates that the first > thing that one needs to do is to sign the code of > conduct. On the other hand, the page > https://wiki.ubuntu.com/BugSquadcontains no reference to a requirement > to sign the code of conduct. This > should be resolved to reflect your current policy. Signing the code of conduct is the current policy. > The second inconsistency is that the page > https://wiki.ubuntu.com/BugSquadcontains a link to actually join the > Bug Squad while the page > https://wiki.ubuntu.com/BugSquad/GettingInvolved only says that you are > welcome to join but provides no link. I think having the link to join the Bug Squad makes sense. > There is a considerable amount of duplication between these two pages and it > might pay to consider consolidating the common information into a single > page so as to minimize the chance of information getting out of > synchronization in the future. The intent of the Bug Squad page was to present information about the team itself, so I think the parts about joining could all point at GettingInvolved. Then maybe the Bug Squad page could have a communication table listing the irc channel and the mailing list. Thanks for bringing this up! -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From christos.jonathan.hayward at gmail.com Tue Nov 3 00:00:06 2009 From: christos.jonathan.hayward at gmail.com (Jonathan Hayward) Date: Mon, 2 Nov 2009 18:00:06 -0600 Subject: Reporting security bug Message-ID: Is there a way, besides Launchpad, to appropriately and privately report a possible vulnerability? I think I tripped on a way for a Jaunty user authorized to install updates to execute arbitrary code with root privilege. I'd ideally like to report it privately (can I do so on this list)? → Jonathan Hayward, christos.jonathan.hayward at gmail.com → An Orthodox Christian author: theology, literature, et cetera. → My award-winning collection is available for free reading online: ☩ I invite you to visit my main site at http://JonathansCorner.com/ -------------- next part -------------- An HTML attachment was scrubbed... URL: From ubuntu.bugsquad at micahscomputing.com Wed Nov 4 21:30:54 2009 From: ubuntu.bugsquad at micahscomputing.com (Micah Gersten) Date: Wed, 04 Nov 2009 15:30:54 -0600 Subject: Reporting security bug In-Reply-To: References: Message-ID: <4AF1F28E.1080709@micahscomputing.com> This list is public. You'll want to report the bug on Launchpad and mark the bug as Private and a Security vulnerability at the bottom of the submission page. Jonathan Hayward wrote: > Is there a way, besides Launchpad, to appropriately and privately report > a possible vulnerability? > > I think I tripped on a way for a Jaunty user authorized to install > updates to execute arbitrary code with root privilege. I'd ideally like > to report it privately (can I do so on this list)? From brian at ubuntu.com Wed Nov 4 21:33:42 2009 From: brian at ubuntu.com (Brian Murray) Date: Wed, 4 Nov 2009 13:33:42 -0800 Subject: Reporting security bug In-Reply-To: References: Message-ID: <20091104213342.GZ4972@murraytwins.com> On Mon, Nov 02, 2009 at 06:00:06PM -0600, Jonathan Hayward wrote: > Is there a way, besides Launchpad, to appropriately and privately > report a possible vulnerability? It is possible to report private bugs in Launchpad and flag them as a security issue. This will ensure that the security team sees and reviews them in a timely fashion. > I think I tripped on a way for a Jaunty user authorized to install > updates to execute arbitrary code with root privilege. I'd ideally > like to report it privately (can I do so on this list)? No, this list is public. -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From hggdh2 at ubuntu.com Thu Nov 5 00:43:07 2009 From: hggdh2 at ubuntu.com (C de-Avillez) Date: Wed, 04 Nov 2009 18:43:07 -0600 Subject: Inconsistent Wiki Pages In-Reply-To: <20091104210417.GY4972@murraytwins.com> References: <6ac1a8be0910281434w3ab449apc5722f948cc7a117@mail.gmail.com> <20091104210417.GY4972@murraytwins.com> Message-ID: <1257381787.10127.56.camel@xango> On Wed, 2009-11-04 at 13:04 -0800, Brian Murray wrote: > On Wed, Oct 28, 2009 at 03:34:02PM -0600, Jonathan Gossage wrote: > > I have recently been going through the various sources of documentation > > about the Ubuntu development process and have come to the conclusion that > > the best way for me to help would be, initially, to join the Bug Squad. > > During this exercise, I looked at the Wiki pages and found a couple of > > inconsistencies between two of them. > > > > Specifically, the page > > https://wiki.ubuntu.com/BugSquad/GettingInvolvedstates that the first > > thing that one needs to do is to sign the code of > > conduct. On the other hand, the page > > https://wiki.ubuntu.com/BugSquadcontains no reference to a requirement > > to sign the code of conduct. This > > should be resolved to reflect your current policy. > > Signing the code of conduct is the current policy. > > > The second inconsistency is that the page > > https://wiki.ubuntu.com/BugSquadcontains a link to actually join the > > Bug Squad while the page > > https://wiki.ubuntu.com/BugSquad/GettingInvolved only says that you are > > welcome to join but provides no link. > > I think having the link to join the Bug Squad makes sense. > > > There is a considerable amount of duplication between these two pages and it > > might pay to consider consolidating the common information into a single > > page so as to minimize the chance of information getting out of > > synchronization in the future. > > The intent of the Bug Squad page was to present information about the > team itself, so I think the parts about joining could all point at > GettingInvolved. Then maybe the Bug Squad page could have a > communication table listing the irc channel and the mailing list. I think -- until we get to a complete revamp -- both pages should point to each other. But I agree that we need to look at all BugSquad-related pages, and re-study it. It *is* getting confused, methinks. Brian -- what about discussing it a bit during UDS? -- C de-Avillez IRC: hggdh -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: This is a digitally signed message part URL: From brian at ubuntu.com Mon Nov 9 20:34:01 2009 From: brian at ubuntu.com (Brian Murray) Date: Mon, 9 Nov 2009 12:34:01 -0800 Subject: Monthly Meeting Message-ID: <20091109203401.GD3426@murraytwins.com> I just wanted to remind everyone of the Bug Squad Meeting tomorrow, November 10th at 1600 UTC. The meeting will be taking place in the #ubuntu-bugs IRC channel. One of the topics suggested[1] is items for UDS attendees to chase down. If you have a particular question about bug triage for a package or something that is unanswered please bring it up in the meeting as UDS may be a great time us to find out the answers. [1] https://wiki.ubuntu.com/BugSquad/Meeting Thanks, -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From sajid.ayaz at gmail.com Tue Nov 10 16:54:53 2009 From: sajid.ayaz at gmail.com (sajidmib) Date: Tue, 10 Nov 2009 16:54:53 -0000 Subject: Ubuntu 9.10 Clean Installed ! Message-ID: <20091110165453.25283.86444.launchpad@gandwana.canonical.com> Hi, hope all are well here in our member list. I have installed ubuntu 9.10 Karmic Koala successfully and enjoying a lot its been 2-3 days but i am facing an issue that someone of you might also have faced or maybe upcoming if you use continuously. The issue is with mouse pad and the optical mouse.. on some of the scrolls the mouse wont work u keep on clicking feels like a J PEG on your desktop every thing is stuck for a while. I don't know whether an update is available to overcome this bug we should have it out by now. the scrolls some times doesn't work with mouse or mouse pad only you can see moving mouse neither it clicks sometime. Sajidmib -- This message was sent from Launchpad by the user sajidmib (https://launchpad.net/~sajid-ayaz) using the "Contact this team" link on the Ubuntu BugSquad team page. For more information see https://help.launchpad.net/YourAccount/ContactingPeople From pedro at ubuntu.com Wed Nov 11 11:46:31 2009 From: pedro at ubuntu.com (Pedro Villavicencio Garrido) Date: Wed, 11 Nov 2009 08:46:31 -0300 Subject: Announcing the Next Ubuntu Bug Day! - Thursday 12th November 2009 Message-ID: <1257939991.2470.17.camel@wombat> Fellow Ubuntu Triagers! This week's Bug Day target is *drum roll please* Nautilus! * 50 New Bugs need a hug * 50 Incomplete Bugs need a status check * 34 Confirmed Bugs need a review * 17 Bugs to be send upstream Bookmark it, add it to your calendars, turn over those egg-timers! * Thursday 12th November 2009 * https://wiki.ubuntu.com/UbuntuBugDay/20091112 Are you looking for a way to start giving some love back to your adorable Ubuntu Project? Did you ever wonder what Triage is? Want to learn about that? This is a perfect time!, Everybody can help in a Bug Day! open your IRC Client and go to #ubuntu-bugs (FreeNode) the BugSquad will be happy to help you to start contributing! Wanna be famous? Is easy! remember to use 5-A-day so if you do a good work your name could be listed at the top 5-A-Day Contributors in the Ubuntu Hall of Fame page! We are always looking for new tasks or ideas for the Bug Days, if you have one add it to the Planning page https://wiki.ubuntu.com/UbuntuBugDay/Planning If you're new to all this, head to http://wiki.ubuntu.com/Bugs Have a nice day, pedro. From smcgrath23 at gmail.com Wed Nov 11 14:39:16 2009 From: smcgrath23 at gmail.com (Steve McGrath) Date: Wed, 11 Nov 2009 08:39:16 -0600 Subject: Missing video on Wiki page. Message-ID: <1257950356.22949.6.camel@yogzotot.homenet.lan> Hi all, Having just joined the bugsquad, I've been looking over some of the wiki pages. At the bottom of https://wiki.ubuntu.com/Bugs/FindRightPackage is a link to a video about assigning bugs to packages, but it seems to have moved or no longer exist. I can't find it anywhere on the internets, so I assume that the reference should be removed. Something should probably take its place, but I don't really feel comfortable trying to write up any documentation yet. So, I thought I'd mention it here and see if anyone else wants to come up with something. Regards, -- Steve McGrath smcgrath23 at gmail.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: This is a digitally signed message part URL: From camille at appert.me Wed Nov 11 15:07:11 2009 From: camille at appert.me (Camille Appert) Date: Wed, 11 Nov 2009 16:07:11 +0100 Subject: Missing video on Wiki page. In-Reply-To: <1257950356.22949.6.camel@yogzotot.homenet.lan> References: <1257950356.22949.6.camel@yogzotot.homenet.lan> Message-ID: <4AFAD31F.5010900@appert.me> Le 11/11/2009 15:39, Steve McGrath a écrit : > At the bottom of https://wiki.ubuntu.com/Bugs/FindRightPackage is > a link to a video about assigning bugs to packages, but it seems to have > moved or no longer exist. > > I can't find it anywhere on the internets The videos are on http://ubuntudevelopers.blip.tv/ now. Your video is this one : http://ubuntudevelopers.blip.tv/file/2688450/ I changed the link on the wiki. Regards, -- Camille From cyan.spam at gmail.com Wed Nov 11 16:50:50 2009 From: cyan.spam at gmail.com (David Tombs) Date: Wed, 11 Nov 2009 11:50:50 -0500 Subject: Ubuntu 9.10 Clean Installed ! In-Reply-To: <20091110165453.25283.86444.launchpad@gandwana.canonical.com> References: <20091110165453.25283.86444.launchpad@gandwana.canonical.com> Message-ID: <4AFAEB6A.1010207@gmail.com> Hi Sajidmib, Thanks for your interest in reporting this bug. However, the proper place to report it is through the Launchpad bug tracker, instructions here: . Thanks! David sajidmib wrote: > Hi, > > hope all are well here in our member list. I have installed ubuntu 9.10 > Karmic Koala successfully and enjoying a lot its been 2-3 days but i am > facing an issue that someone of you might also have faced or maybe > upcoming if you use continuously. The issue is with mouse pad and the > optical mouse.. on some of the scrolls the mouse wont work u keep on > clicking feels like a J PEG on your desktop every thing is stuck for a > while. I don't know whether an update is available to overcome this bug > we should have it out by now. the scrolls some times doesn't work with > mouse or mouse pad only you can see moving mouse neither it clicks > sometime. > > Sajidmib From jberry at topshot.com Thu Nov 12 00:08:41 2009 From: jberry at topshot.com (Joe Berry) Date: Wed, 11 Nov 2009 19:08:41 -0500 Subject: Announcing the Next Ubuntu Bug Day! - Thursday 12th November 2009 In-Reply-To: <1257939991.2470.17.camel@wombat> References: <1257939991.2470.17.camel@wombat> Message-ID: <1257984521.11997.176.camel@joebuntu.home> Hello Pedro, I just joined the BugSquad a couple of days ago and am still trying to get myself properly oriented. I don't want to incorrectly respond to problems do to my lack of understanding of how things work. So I would like to ask a couple of questions about specific bugs and get your take on my comments. Under "50 New Bugs", bug # 460161, it seems to me that this is not a bug but rather an enhancement request, one which might even be argued about. Similarly, regarding bug # 452642, this is an enhancement request. Actually, it's a rather good one -- I am familiar with the problem. Is there a category for enhancements or are they lumped together as bugs? How should "bugs" like these be dealt with? Again, I would appreciate somebody's input to my questions. While I have lots of experience with computers (I'm a software developer by profession), working on community projects is new to me. Joe On Wed, 2009-11-11 at 08:46 -0300, Pedro Villavicencio Garrido wrote: > Fellow Ubuntu Triagers! > > This week's Bug Day target is *drum roll please* Nautilus! > > * 50 New Bugs need a hug > * 50 Incomplete Bugs need a status check > * 34 Confirmed Bugs need a review > * 17 Bugs to be send upstream > -- Joe Berry Baltimore, MD jberry at topshot.com AIM IM: joetopshot Yahoo IM: joetopshot Jabber IM: joetopshot at jabber.org From pedro at ubuntu.com Thu Nov 12 11:55:52 2009 From: pedro at ubuntu.com (Pedro Villavicencio Garrido) Date: Thu, 12 Nov 2009 08:55:52 -0300 Subject: Announcing the Next Ubuntu Bug Day! - Thursday 12th November 2009 In-Reply-To: <1257984521.11997.176.camel@joebuntu.home> References: <1257939991.2470.17.camel@wombat> <1257984521.11997.176.camel@joebuntu.home> Message-ID: <1258026952.2477.16.camel@wombat> Hello, On Wed, 2009-11-11 at 19:08 -0500, Joe Berry wrote: > Hello Pedro, > > I just joined the BugSquad a couple of days ago and am still trying to > get myself properly oriented. I don't want to incorrectly respond to > problems do to my lack of understanding of how things work. So I would > like to ask a couple of questions about specific bugs and get your take > on my comments. > > Under "50 New Bugs", bug # 460161, it seems to me that this is not a bug > but rather an enhancement request, one which might even be argued about. > Similarly, regarding bug # 452642, this is an enhancement request. > Actually, it's a rather good one -- I am familiar with the problem. > > Is there a category for enhancements or are they lumped together as > bugs? How should "bugs" like these be dealt with? Jonathan is right there when saying that we also track enhancement request on Launchpad just like other project do that, you can find more info about bug importances at https://wiki.ubuntu.com/Bugs/Importance also the HowToTriage guide is quite useful: https://wiki.ubuntu.com/Bugs/HowToTriage . Regarding those bugs, they need to be send upstream to the GNOME BTS (bugzilla.gnome.org) by someone interested on that feature, how to do that is documented at: https://wiki.ubuntu.com/Bugs/Upstream/GNOME If you have further questions just send those to the mailing list or join the Bugsquad IRC channel #ubuntu-bugs at irc.freenode.org and ask there. Have a nice day, pedro. From brunogirin at gmail.com Sat Nov 14 12:41:07 2009 From: brunogirin at gmail.com (Bruno Girin) Date: Sat, 14 Nov 2009 12:41:07 +0000 Subject: Next steps on bug 350680 Message-ID: <1258202467.2012.3.camel@nuuk> Hi Bug Squad, I've been following bug 350680[1] for some time and have been trying to contribute. It looks like the issue is now resolved for my particular machine but others still report problems. What should the next step be to move this bug forward? [1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/350680 Bruno Girin From mrooney at gmail.com Sat Nov 14 20:32:24 2009 From: mrooney at gmail.com (Mike Rooney) Date: Sat, 14 Nov 2009 12:32:24 -0800 Subject: Next steps on bug 350680 In-Reply-To: <1258202467.2012.3.camel@nuuk> References: <1258202467.2012.3.camel@nuuk> Message-ID: <4f4806ee0911141232l2edff515g86732548995f7a1f@mail.gmail.com> On Sat, Nov 14, 2009 at 4:41 AM, Bruno Girin wrote: > Hi Bug Squad, > > I've been following bug 350680[1] for some time and have been trying to > contribute. It looks like the issue is now resolved for my particular > machine but others still report problems. What should the next step be > to move this bug forward? > > [1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/350680 > I've marked it as Triaged, meaning it is ready for a developer to look at, as there is a recent crash report attached and multiple people able to confirm it. I've also changed the Importance to Medium as a result. If there are some people for whom it is definitely resolved, it might be best to separate it into two bug reports, one with only the data of the people that are still having the problem, so it is less confusing. You might also be able to ping a kernel person to look at it, perhaps by stopping by #ubuntu-bugs on IRC on Freenode. Hopefully this helps a bit, and thanks for bringing the bug up! -- Michael Rooney mrooney at gmail.com From sense at qense.nl Sat Nov 14 22:54:21 2009 From: sense at qense.nl (Sense Hofstede) Date: Sat, 14 Nov 2009 23:54:21 +0100 Subject: Creating Roadmaps Message-ID: Hello, Recently Nathan Handler posted a call at the Fridge for all teams to create a roadmap for Lucid. [1] Although some of the things he discusses in the post are a bit basic for this team, I do think that it's worth considering creating a roadmap for the Bugsquad. It would be a good way of defining our goals (a great mentoring system, zero bugs, refinement of Adopt-a-Package, great upstream relations) and maybe we should make it a point at the UDS -- which many of us won't be attending -- and the monthly Bugsquad meeting. A roadmap would help us making our goals clearer to ourselves and the outside world and make it easier to track our progress. Furthermore it would be an entrance point for new contributors to look what tasks they could spend their time on, and it would be a good document to see who's responsible for what, so we know who to talk to if we have questions about a goal, or if a goal risks not being reached on time. What do you think? Is it worth putting on the agenda for the upcoming meeting? [1] http://fridge.ubuntu.com/node/1937 Regards, -- Sense Hofstede /ˈsen.sɜː ˈhɒf.steɪdɜː/ From brunogirin at gmail.com Sun Nov 15 00:58:17 2009 From: brunogirin at gmail.com (Bruno Girin) Date: Sun, 15 Nov 2009 00:58:17 +0000 Subject: Creating Roadmaps In-Reply-To: References: Message-ID: <1258246697.2004.19.camel@nuuk> On Sat, 2009-11-14 at 23:54 +0100, Sense Hofstede wrote: > Hello, > > Recently Nathan Handler posted a call at the Fridge for all teams to > create a roadmap for Lucid. [1] > Although some of the things he discusses in the post are a bit basic > for this team, I do think that it's worth considering creating a > roadmap for the Bugsquad. It would be a good way of defining our goals > (a great mentoring system, zero bugs, refinement of Adopt-a-Package, > great upstream relations) and maybe we should make it a point at the > UDS -- which many of us won't be attending -- and the monthly Bugsquad > meeting. > > A roadmap would help us making our goals clearer to ourselves and the > outside world and make it easier to track our progress. Furthermore it > would be an entrance point for new contributors to look what tasks > they could spend their time on, and it would be a good document to see > who's responsible for what, so we know who to talk to if we have > questions about a goal, or if a goal risks not being reached on time. > > What do you think? Is it worth putting on the agenda for the upcoming meeting? I think it's a great idea! Count me in if you need help defining objectives, success criteria, et al. I do this regularly for customers so would be more than happy to contribute. Bruno Girin From brunogirin at gmail.com Mon Nov 16 18:31:48 2009 From: brunogirin at gmail.com (Bruno Girin) Date: Mon, 16 Nov 2009 18:31:48 +0000 Subject: Package to report against when reporting an install/upgrade failure Message-ID: <1258396308.1989.158.camel@nuuk> Hi, I have been looking at a number of bugs that report a failure to install or upgrade packages over the past few days[1][2][3][4]. When triaging those, what package should I associate them with? The actual package that failed to install/upgrade, update-manager, dpkg or any other? I assumed update-manager for the one that failed during a Jaunty to Karmic upgrade[1]: is this correct? Thanks Bruno [1] https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/482385 [2] https://bugs.launchpad.net/ubuntu/+bug/483489 [3] https://bugs.launchpad.net/ubuntu/+bug/483646 [4] https://bugs.launchpad.net/ubuntu/+bug/483648 From caroline.ford.work at googlemail.com Mon Nov 16 19:58:28 2009 From: caroline.ford.work at googlemail.com (Caroline Ford) Date: Mon, 16 Nov 2009 19:58:28 +0000 Subject: Package to report against when reporting an install/upgrade failure In-Reply-To: <1258396308.1989.158.camel@nuuk> References: <1258396308.1989.158.camel@nuuk> Message-ID: It's often user error or the mirrors not being in sync. Ask for their sources.list. Sent from a mobile device. On 16 Nov 2009, at 18:31, Bruno Girin wrote: > Hi, > > I have been looking at a number of bugs that report a failure to > install > or upgrade packages over the past few days[1][2][3][4]. When triaging > those, what package should I associate them with? The actual package > that failed to install/upgrade, update-manager, dpkg or any other? I > assumed update-manager for the one that failed during a Jaunty to > Karmic > upgrade[1]: is this correct? > > Thanks > > Bruno > > [1] https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/482385 > [2] https://bugs.launchpad.net/ubuntu/+bug/483489 > [3] https://bugs.launchpad.net/ubuntu/+bug/483646 > [4] https://bugs.launchpad.net/ubuntu/+bug/483648 > > > > -- > Ubuntu-bugsquad mailing list > Ubuntu-bugsquad at lists.ubuntu.com > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad From brunogirin at gmail.com Tue Nov 17 09:41:52 2009 From: brunogirin at gmail.com (Bruno Girin) Date: Tue, 17 Nov 2009 09:41:52 +0000 Subject: Package to report against when reporting an install/upgrade failure In-Reply-To: References: <1258396308.1989.158.camel@nuuk> Message-ID: <1258450912.1985.17.camel@nuuk> On Mon, 2009-11-16 at 19:58 +0000, Caroline Ford wrote: > It's often user error or the mirrors not being in sync. Ask for their > sources.list. Thanks. So what should be the next step when you have the sources.list file and it looks good? Is there any way to check that the mirror pointed to by the user's sources.list is working properly? In this cases, the user uses the ua (Ukraine) mirror while I use the gb (United Kingdom) one so not sure how I can verify that. > > Sent from a mobile device. > > On 16 Nov 2009, at 18:31, Bruno Girin wrote: > > > Hi, > > > > I have been looking at a number of bugs that report a failure to > > install > > or upgrade packages over the past few days[1][2][3][4]. When triaging > > those, what package should I associate them with? The actual package > > that failed to install/upgrade, update-manager, dpkg or any other? I > > assumed update-manager for the one that failed during a Jaunty to > > Karmic > > upgrade[1]: is this correct? > > > > Thanks > > > > Bruno > > > > [1] https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/482385 > > [2] https://bugs.launchpad.net/ubuntu/+bug/483489 > > [3] https://bugs.launchpad.net/ubuntu/+bug/483646 > > [4] https://bugs.launchpad.net/ubuntu/+bug/483648 > > > > > > > > -- > > Ubuntu-bugsquad mailing list > > Ubuntu-bugsquad at lists.ubuntu.com > > https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad From ubuntu.bugsquad at micahscomputing.com Tue Nov 17 09:49:13 2009 From: ubuntu.bugsquad at micahscomputing.com (Micah Gersten) Date: Tue, 17 Nov 2009 03:49:13 -0600 Subject: Package to report against when reporting an install/upgrade failure In-Reply-To: <1258396308.1989.158.camel@nuuk> References: <1258396308.1989.158.camel@nuuk> Message-ID: <4B027199.3090700@micahscomputing.com> -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 This usually needs to be evaluated on a case by case basis. You need to look at the logs and see what the issue was. See this document for help: https://wiki.ubuntu.com/DebuggingUpdateManager Bruno Girin wrote: > Hi, > > I have been looking at a number of bugs that report a failure to install > or upgrade packages over the past few days[1][2][3][4]. When triaging > those, what package should I associate them with? The actual package > that failed to install/upgrade, update-manager, dpkg or any other? I > assumed update-manager for the one that failed during a Jaunty to Karmic > upgrade[1]: is this correct? > > Thanks > > Bruno > > [1] https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/482385 > [2] https://bugs.launchpad.net/ubuntu/+bug/483489 > [3] https://bugs.launchpad.net/ubuntu/+bug/483646 > [4] https://bugs.launchpad.net/ubuntu/+bug/483648 > > > -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.9 (GNU/Linux) iEYEARECAAYFAksCcZIACgkQTniv4aqX/VkjNACePRB8t2N/8vkdAhyTh1UGpWku kNIAn2G3aVQb9gyxcx4257Od2WRxAm1V =VOLA -----END PGP SIGNATURE----- From sense at qense.nl Sat Nov 21 10:34:26 2009 From: sense at qense.nl (Sense Hofstede) Date: Sat, 21 Nov 2009 11:34:26 +0100 Subject: Proposed HugDay target: language packs Message-ID: Hello, I would like to propose to held a BugDay for language packs. Localisation is an important part of Ubuntu and many users wouldn't even be able to use it without the translations. Therefore it is important that the language packages and the translations are in good shape. Holding a BugDay about language packs would be a good way to do this. Since there are usually not that many bugs reported against the language packs, it makes sense to have one BugDay for all. I've added the idea to the proposed planning on https://wiki.ubuntu.com/UbuntuBugDay/Planning (which probably needs to be updated, Nautilus' BugDay has already passed). Regards, -- Sense Hofstede /ˈsen.sɜː ˈhɒf.steɪdɜː/ From dale.gerdemann at googlemail.com Mon Nov 23 14:06:24 2009 From: dale.gerdemann at googlemail.com (Dale Gerdemann) Date: Mon, 23 Nov 2009 15:06:24 +0100 Subject: To report bug with keyboard layout setting Message-ID: <1c1bb0b20911230606m3a7060a5t810d86d35de1008c@mail.gmail.com> Hello all, I'm not sure how to report this bug, since I'm not sure what utility program is involved. The problem is that each time I log in, I have to go back to System->Preferences->Keyboard:Layout to delete "USA Alternative international (former us_intl)". No matter how many times I delete this layout, it always returns. And even if this layout is not selected, it has the peculiar effect of screwing up my other keyboard layouts. In particular, it screws up "USA International (AltGr dead keys)" I've read about this problem on some forums, but I haven't found any solution that works for me. Apparently the problem has existed for some number of years, but I've only had the problem since upgrading to 9.10. Dale Gerdemann Dale Gerdemann -------------- next part -------------- An HTML attachment was scrubbed... URL: From cjk at teamcharliesangels.com Mon Nov 23 14:57:08 2009 From: cjk at teamcharliesangels.com (Charlie Kravetz) Date: Mon, 23 Nov 2009 07:57:08 -0700 Subject: To report bug with keyboard layout setting In-Reply-To: <1c1bb0b20911230606m3a7060a5t810d86d35de1008c@mail.gmail.com> References: <1c1bb0b20911230606m3a7060a5t810d86d35de1008c@mail.gmail.com> Message-ID: <20091123075708.25bd4ca4@teamcharliesangels.com> On Mon, 23 Nov 2009 15:06:24 +0100 Dale Gerdemann wrote: > Hello all, > > I'm not sure how to report this bug, since I'm not sure what utility program > is involved. > > The problem is that each time I log in, I have to go back to > System->Preferences->Keyboard:Layout to delete "USA Alternative > international (former us_intl)". No matter how many times I delete this > layout, it always returns. And even if this layout is not selected, it has > the peculiar effect of screwing up my other keyboard layouts. In particular, > it screws up "USA International (AltGr dead keys)" > > > I've read about this problem on some forums, but I haven't found any > solution that works for me. Apparently the problem has existed for some > number of years, but I've only had the problem since upgrading to 9.10. > > Dale Gerdemann > > > Dale Gerdemann Assuming is always dangerous, but if you are using Ubuntu 9.10 with the Gnome environment, you probably want to file the report against the "gnome-settings-daemon" source package. https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+filebug Hope this helps. -- Charlie Kravetz Linux Registered User Number 425914 [http://counter.li.org/] Never let anyone steal your DREAM. [http://keepingdreams.com] From brian at ubuntu.com Mon Nov 23 20:58:41 2009 From: brian at ubuntu.com (Brian Murray) Date: Mon, 23 Nov 2009 12:58:41 -0800 Subject: Apport Storage Symptom Message-ID: <20091123205841.GH5381@murraytwins.com> I'm not sure this was very well communicated during the Karmic development cycle so I wanted to let everyone know about the apport-symptoms package. This package extends apport by having some "symptom" scripts so one can use "ubuntu-bug storage" to report a bug about storage devices. Actually, the storage symptom is the only one that exists in Karmic but it still can be quite helpful when some has an issue with a usb drive not mounting or something similar. The preferred process is to mark the original bug report as Invalid and ask the reporter to report a new bug using "ubuntu-bug storage". I've added a standard response, called "Use Storage Symptom" to the xml file used by firefox-lp-improvements[1]. Additionally, I added a 'use-storage-symptom' script to the responses directory of ubuntu-qa-tools[2]. Either of these would likely come in handy when triaging bugs without a package when searching for the word mount[3] or maybe storage. [1] https://launchpad.net/~gm-dev-launchpad/+archive/ppa [2] https://edge.launchpad.net/ubuntu-qa-tools [3] http://tinyurl.com/yh3jb9x -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From david.planella at ubuntu.com Tue Nov 24 12:50:17 2009 From: david.planella at ubuntu.com (David Planella) Date: Tue, 24 Nov 2009 13:50:17 +0100 Subject: Proposed HugDay target: language packs In-Reply-To: References: Message-ID: <1259067017.21537.54.camel@lenovo> Am Samstag, den 21.11.2009, 11:34 +0100 schrieb Sense Hofstede: > Hello, > > I would like to propose to held a BugDay for language packs. > Localisation is an important part of Ubuntu and many users wouldn't > even be able to use it without the translations. Therefore it is > important that the language packages and the translations are in good > shape. > Holding a BugDay about language packs would be a good way to do this. > Since there are usually not that many bugs reported against the > language packs, it makes sense to have one BugDay for all. > > I've added the idea to the proposed planning on > https://wiki.ubuntu.com/UbuntuBugDay/Planning (which probably needs to > be updated, Nautilus' BugDay has already passed). > > Regards, > -- > Sense Hofstede > /ˈsen.sɜː ˈhɒf.steɪdɜː/ > Hi Sense, I cannot agree more on this. The translations team already started running a "Kubuntu Translations Day" last cycle, which was essentially a hug day targeted to Kubuntu translations. However, it might make sense to make it more general and make translations a more or less regular target for Hug Days. Regarding the proposal on language packs, just a couple of notes: * Ubuntu Translations project. We generally do not (or encourage to) report bugs on language packs, unless a bug affects a particular one of them. We report all translations-related bugs against the ubuntu-translations project in Launchpad, which would be a better target for the Hug Day: https://bugs.launchpad.net/ubuntu-translations/ * Reporting translation bugs. Some time ago, a member of the translation team added general instructions on how to report translation bugs to the ReportingBugs page at https://help.ubuntu.com/community/ReportingBugs#Filing% 20translation%20bugs. This has worked well so far in terms of filed reports, but I'd like to ask the bugsquad whether you think that is appropriate and to review the text we used, since that page is very visible to users. * Date. You were proposing the 26th Nov (in two days time), but since it has been a very hectic period coming from UDS, I'd rather propose it for the Thursday of the coming week (3rd Dec), so that there is time for the announcement as well - I could imagine that some translators would be interested in participating. I went ahead and changed the proposed date - let me know what you think. That's all, I'll be looking forward to your comments and thanks for your interest on translations! Regards, David. -- David Planella Ubuntu Translations Coordinator david(dot)planella(at)ubuntu(dot)com www.ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 489 bytes Desc: Dies ist ein digital signierter Nachrichtenteil URL: From brian at ubuntu.com Tue Nov 24 21:03:02 2009 From: brian at ubuntu.com (Brian Murray) Date: Tue, 24 Nov 2009 13:03:02 -0800 Subject: To report bug with keyboard layout setting In-Reply-To: <20091123075708.25bd4ca4@teamcharliesangels.com> References: <1c1bb0b20911230606m3a7060a5t810d86d35de1008c@mail.gmail.com> <20091123075708.25bd4ca4@teamcharliesangels.com> Message-ID: <20091124210302.GP5381@murraytwins.com> On Mon, Nov 23, 2009 at 07:57:08AM -0700, Charlie Kravetz wrote: > On Mon, 23 Nov 2009 15:06:24 +0100 > Dale Gerdemann wrote: > > > Hello all, > > > > I'm not sure how to report this bug, since I'm not sure what utility program > > is involved. > > > > The problem is that each time I log in, I have to go back to > > System->Preferences->Keyboard:Layout to delete "USA Alternative > > international (former us_intl)". No matter how many times I delete this > > layout, it always returns. And even if this layout is not selected, it has > > the peculiar effect of screwing up my other keyboard layouts. In particular, > > it screws up "USA International (AltGr dead keys)" > > > > > > I've read about this problem on some forums, but I haven't found any > > solution that works for me. Apparently the problem has existed for some > > number of years, but I've only had the problem since upgrading to 9.10. > > > > Dale Gerdemann > > > > > > Dale Gerdemann > > Assuming is always dangerous, but if you are using Ubuntu 9.10 with the > Gnome environment, you probably want to file the report against the > "gnome-settings-daemon" source package. > > https://bugs.launchpad.net/ubuntu/+source/gnome-settings-daemon/+filebug Don't forget the preferred way to file bugs is using 'ubuntu-bug' which is included with every Ubuntu system! -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From brian at ubuntu.com Tue Nov 24 21:20:28 2009 From: brian at ubuntu.com (Brian Murray) Date: Tue, 24 Nov 2009 13:20:28 -0800 Subject: Package to report against when reporting an install/upgrade failure In-Reply-To: <1258450912.1985.17.camel@nuuk> References: <1258396308.1989.158.camel@nuuk> <1258450912.1985.17.camel@nuuk> Message-ID: <20091124212028.GS5381@murraytwins.com> On Tue, Nov 17, 2009 at 09:41:52AM +0000, Bruno Girin wrote: > On Mon, 2009-11-16 at 19:58 +0000, Caroline Ford wrote: > > It's often user error or the mirrors not being in sync. Ask for their > > sources.list. > > Thanks. So what should be the next step when you have the sources.list > file and it looks good? Is there any way to check that the mirror > pointed to by the user's sources.list is working properly? In this > cases, the user uses the ua (Ukraine) mirror while I use the gb (United > Kingdom) one so not sure how I can verify that. You could navigate the mirror via http and try to download the file yourself. -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From brian at ubuntu.com Tue Nov 24 21:25:31 2009 From: brian at ubuntu.com (Brian Murray) Date: Tue, 24 Nov 2009 13:25:31 -0800 Subject: Package to report against when reporting an install/upgrade failure In-Reply-To: <1258396308.1989.158.camel@nuuk> References: <1258396308.1989.158.camel@nuuk> Message-ID: <20091124212531.GT5381@murraytwins.com> On Mon, Nov 16, 2009 at 06:31:48PM +0000, Bruno Girin wrote: > Hi, > > I have been looking at a number of bugs that report a failure to install > or upgrade packages over the past few days[1][2][3][4]. When triaging > those, what package should I associate them with? The actual package > that failed to install/upgrade, update-manager, dpkg or any other? I > assumed update-manager for the one that failed during a Jaunty to Karmic > upgrade[1]: is this correct? > > Thanks > > Bruno > > [1] https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/482385 > [2] https://bugs.launchpad.net/ubuntu/+bug/483489 > [3] https://bugs.launchpad.net/ubuntu/+bug/483646 > [4] https://bugs.launchpad.net/ubuntu/+bug/483648 These are apport-package tagged bug reports meaning that it was a failure with the particular package and not update-manager. Subsequently, it should be filed about the package listed with the "SourcePackage" key in the bug's description. For what it is worth I have a script that I run occasionally that reviews no package bug reports for apport-crash or apport-package bugs. Additionally, the first bug mentioned in your list should be moved to sqlalchemy. -- Brian Murray @ubuntu.com -------------- next part -------------- A non-text attachment was scrubbed... Name: signature.asc Type: application/pgp-signature Size: 197 bytes Desc: Digital signature URL: From cemual at gmail.com Wed Nov 25 21:23:08 2009 From: cemual at gmail.com (=?ISO-8859-1?B?Q+lzYXIgTXXxb3ogQS4=?=) Date: Wed, 25 Nov 2009 16:23:08 -0500 Subject: Past's Meeting's Minutes Available Message-ID: <504c4ae60911251323o4a360db8n918edafbbd7d9ccd@mail.gmail.com> Hi to all, I'm back to work, with the minutes. Last log's are in: https://wiki.ubuntu.com/QATeam/Meetings -- César Muñoz Albitres http://mentalrevoluzion.blogspot.com http://planeta.debianperu.org http://twitter.com/on3_g http://involucrate.org http://gnuupc.org http://debian.org From komputes at gmail.com Sun Nov 29 21:54:26 2009 From: komputes at gmail.com (komputes) Date: Sun, 29 Nov 2009 16:54:26 -0500 Subject: Reporting Gstreamer bugs upstream Message-ID: <4B12ED92.5000306@gmail.com> Fellow exterminators, I have been looking to find answers and squash unresolved media codec bugs in gstreamer/totem for the next LTS. There are still many video codecs that are not viewable, making the ubuntu experience to the average user less than perfect. With my spray-can in one hand, I need some help indicating me where to spray. Currently there seems to be many places to report gstreamer bugs, but no definate source where I am certain that the developers will be able to read and answer promptly. We are not helping ourselves since our documentation on the wiki ( https://wiki.ubuntu.com/Bugs/Upstream ) does not clarify how/where to report gstreamer issues upstream. I was told by Alex Wardle to report this type of bug to https://bugs.freedesktop.org/ because this is where gstreamer bugs are handled. The site says: gstreamer: This product is ONLY for account requests for GStreamer. Any bug report on GStreamer should go to http://bugzilla.gnome.org/ Streaming Multimedia framework. To confuse people even more, Launchpad has https://core.fluendo.com/gstreamer/trac/ registered as the upstream for Gstreamer bugs. So I decided to start a thead on the mailing list that will hopefully clear this up and will end in writing up proper documentation for this process. If anyone would like to assist me and confirm/triage some bugs, here are the current bug numbers for codec issues: https://bugs.launchpad.net/bugs/418984 https://bugs.launchpad.net/bugs/488948 https://bugs.launchpad.net/bugs/490084 I will be opening more codec issues, so keep in touch on IRC if you want to follow these. If you have a codec issue to let me know about, I am more than glad to take a look at it (available via IRC, email). -komputes From pedro at ubuntu.com Mon Nov 30 11:50:20 2009 From: pedro at ubuntu.com (Pedro Villavicencio Garrido) Date: Mon, 30 Nov 2009 08:50:20 -0300 Subject: Reporting Gstreamer bugs upstream In-Reply-To: <4B12ED92.5000306@gmail.com> References: <4B12ED92.5000306@gmail.com> Message-ID: <1259581820.2602.49.camel@wombat> Hello, On Sun, 2009-11-29 at 16:54 -0500, komputes wrote: > Fellow exterminators, > > I have been looking to find answers and squash unresolved media codec > bugs in gstreamer/totem for the next LTS. There are still many video > codecs that are not viewable, making the ubuntu experience to the > average user less than perfect. > > With my spray-can in one hand, I need some help indicating me where to > spray. Currently there seems to be many places to report gstreamer bugs, > but no definate source where I am certain that the developers will be > able to read and answer promptly. We are not helping ourselves since our > documentation on the wiki ( https://wiki.ubuntu.com/Bugs/Upstream ) does > not clarify how/where to report gstreamer issues upstream. > > The site says: gstreamer: This product is ONLY for account requests for > GStreamer. Any bug report on GStreamer should go to > http://bugzilla.gnome.org/ Streaming Multimedia framework. That is the correct BTS for Gstreamer: http://bugzilla.gnome.org under the Gstreamer product there. > > To confuse people even more, Launchpad has > https://core.fluendo.com/gstreamer/trac/ registered as the upstream for > Gstreamer bugs. So I decided to start a thead on the mailing list that > will hopefully clear this up and will end in writing up proper > documentation for this process. That's likely to be a lp issue, people can go ahead and change the upstream BTS and they don't need an special right to do that, I've encounter same issue from time to time with a few Gnome packages. IIRC we talked with some lp folks about that but the solution is not easy and for now you can just change it back to the right one... > > If anyone would like to assist me and confirm/triage some bugs, here are > the current bug numbers for codec issues: > https://bugs.launchpad.net/bugs/418984 > https://bugs.launchpad.net/bugs/488948 > https://bugs.launchpad.net/bugs/490084 The upstream maintainers replied to those bugs, could you reflect the same status on Launchpad? Thanks!. Have a nice day, pedro. From A.Pirard at ulg.ac.be Tue Nov 17 20:46:34 2009 From: A.Pirard at ulg.ac.be (=?UTF-8?B?QW5kcsOpIFBpcmFyZA==?=) Date: Tue, 17 Nov 2009 21:46:34 +0100 Subject: Launchpad Bug Filing Changes for Ubuntu + reporter's thoughts In-Reply-To: <20090915175319.GA6455@murraytwins.com> References: <20090915175319.GA6455@murraytwins.com> Message-ID: <4B030BAA.1050200@ulg.ac.be> On 2009-09-15 19:53, Brian Murray wrote : > Hello everybody, > > As a part of the Increase Apport Adoption specification[1] we are going > to kick off an experiment and redirect all of Ubuntu's /+filebug links > in Launchpad to https://help.ubuntu.com/community/ReportingBugs. This > change has been tested on staging.launchpad.net already and will be > landing shortly on edge.launchpad.net(*). > > If you review the specification and the documentation bug reporters will > be redirected to, you will notice that we spent a lot of time and energy > on ensuring that we improve the quality of bugs when they are reported. > The time many of us spend on triaging very incomplete bugs is not > sustainable given the volume of bug reports. Having reporters use > ubuntu-bug (apport more specifically) to report bugs will reduce many of > these problems for us. > ... Hello, Before trying to improve the quality of bug reports, I would wonder what happens to bugs that are perfectly reported already. Among many, an example of a developer's dream of a report is : Bug #233990 . Instead of simply forwarding it to development, instead of these possibly asking the reporter for one more detail and/or test, and instead of its being a thing done, I was asked "What is a bare linefeed?", "Where is it?" (in the message file I uploaded), "What happens if you erase your config?" and "What happens if you pull your socks off before sending?". Every answer is in the message file. After 1.5 year, the report is said to be incomplete, marked for expiration 47 days ago, the bug is still well alive, and, of course, the reporter is frustrated and less a reporter. Even more so because many sites implement OpenID server but not client, a plain user cannot conceivably subscribe to tens of upstream sites and learn their specifics each time. Ubuntu's specialized people should cope with those administrative details, each in their specialized field, so that Launchpad be the single interface through which the user can dialog with the developer (or the other way round if you prefer :-)) Automatic peering(1) of messages between local and upstream case would do wonders. When that's not feasible, and if OpenID client were implemented in Launchpad, it would be easier for a developer to subscribe to Launchpad than for Ubuntu users to go there. Because any Ubuntu user meeting a problem can use Launchpad as a means of direct workaround and promise(2), it's better to have the problems documented in Launchpad than to have fed-up-with-it reporters go to other places directly. It's a silent thanks how many times hunting for any Linux information lands on the word Ubuntu. What you all are doing is amazing and it's my pleasure to [try to] be helpful. Thanks for your attention too. André. Text optimized for 17 to 190 characters wide display. (1) Never trust spelling checkers, I've had to add a "r" :-) (2) Many times my answer to "there are more bugs than in Window" was "maybe, but look how fast you find the solution". Once, Microsoft had changed their so-called MSN server's behavior 3 days before to pest the world and some Ubuntu had found hours later than an alternative plugin for Pidgin was cocking a snook. -------------- next part -------------- An HTML attachment was scrubbed... URL: From mudgal.varad at gmail.com Sun Nov 15 04:01:23 2009 From: mudgal.varad at gmail.com (Varad Mudgal) Date: Sun, 15 Nov 2009 04:01:23 -0000 Subject: Need help with internet connection....... Message-ID: <52255ea30911142001s59c76812k5c7891e186d41ab2@mail.gmail.com> Hi ! I'm a greenhorn at Linux. Just installed Ubuntu 9.10 over Windows 7(using Wubi) from the cd i received after subscribing it online. i'm facing a very serious problem. I'm not able to access the internet. The net just doesn't connect even if I try several times. There's no problem with my modem or internet connection because the internet is working perfectly fine with my windows 7. I'm using a broadband connection(BSNL) in India. I've tried a few advices that others gave me - 1. I verified the IP address of the interface using the command 'ifconfig -a'. 2. I checked the nameservers listed in '/etc/resolv.conf' file. Any attempt to open a website on Mozilla Firefox brings up a 'Server not found' error. Now, I'm also unable to run the 'yum' command. When I type it on the terminal, it asks me to install the yum command giving another command and also lists that the yum command is not found. When I try to install using the command, an error message stating that the 'yum' package has not been installed shows up. Perhaps I feel that some packages that come preinstalled with any linux have not been installed with Ubuntu 9.10, hence I'm not able to use the internet on my Ubuntu. Please help me out. Thanks in advance. Awaiting reply, Varad -------------- next part -------------- An HTML attachment was scrubbed... URL: From brown.douglas.ross at gmail.com Tue Nov 24 15:09:24 2009 From: brown.douglas.ross at gmail.com (Douglas R Brown) Date: Tue, 24 Nov 2009 08:09:24 -0700 Subject: File Browser does not see Simple Backup files? Message-ID: <1259075364.2500.24.camel@Brown-desktop> Fixing Simple Backup problems, like generating and keeping many backup files, is frustrated since File Browser does not see /var/backup files, you have to use the "du" command instead. DRB From mightyiampresence at gmail.com Sun Nov 29 18:08:09 2009 From: mightyiampresence at gmail.com (Shahar Or) Date: Sun, 29 Nov 2009 20:08:09 +0200 Subject: New tag for bugs that have bounties on them Message-ID: Dear BugSquad, I'm beginning now to add the 'bounty' tag to bugs which have bounties on them. May I add this to the official list of tags in https://wiki.ubuntu.com/Bugs/Tags ? NOTE: I'm not subscribed to this list. Please reply to me. From desertdemon665 at yahoo.com Tue Nov 24 20:05:09 2009 From: desertdemon665 at yahoo.com (Jordan Oconnor) Date: Tue, 24 Nov 2009 12:05:09 -0800 (PST) Subject: mouse bug Message-ID: <559613.45048.qm@web45806.mail.sp1.yahoo.com> after about 20 to 25 minutes of using ubuntu my mouse will freeze and in order to get it to work i would have to restart the entire computer. i have a wireless intellimouse explorer 2.0 -------------- next part -------------- An HTML attachment was scrubbed... URL: