A couple of changes to note

[Wolfger]

On Wed, Mar 4, 2009 at 6:53 AM, Mackenzie Morgan <macoafi at gmail.com> wrote:

> Leaving a bug which has not had a response alone, in incomplete-without-
> response mode does not hurt anything.  They don't *need* to be closed.
> Prompting the user to supply more of the needed input can be good.  Going
> through the list of bugs last touched 28 days ago and killing them makes
> reporters feel ignored. The bugs aren't dead til you invalidate them.  Someone
> that can reproduce it can supply the needed input.  Once you invalidate, it
> goes off everyone's radar and stops showing up in bug searches, so people who
> can reproduce have to go through submitting a whole new bug when they could've
> just added the one missing piece of information to the original.

OK, I can see your point, but that really only applies if you're
talking about never invalidating incomplete bugs at all. The new
system you mentioned merely adds two weeks of life. Many of the old
incompletes I invalidate have been untouched for upwards of 2 months
(more than double the 28 days) already. 5 months or more is not
uncommon. I've closed bugs that were idle for a year and filed against
distros that are now unsupported.

I also don't see how "you never responded, so I'm closing your bug"
can make anybody feel ignored. They, after all, were the ones doing
the ignoring. Mostly I get responses (when I get responses) like
"thank you. I forgot about this bug. It's no longer a problem for me."
or "Sorry, I missed the request for info. Here it is."


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Wolfger
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The world is a mess, and I just... need to rule it.