Translation help

[Brian Murray]

On Fri, Dec 04, 2009 at 09:23:48AM +0100, David Planella wrote:
> Hi Brian,
> 
> El dc 02 de 12 de 2009 a les 10:58 -0800, en/na Brian Murray va
> escriure:
> > On Wed, Dec 02, 2009 at 10:09:24AM +0100, David Planella wrote:
> > > Hi all,
> > > 
> > > El dt 01 de 12 de 2009 a les 12:22 -0800, en/na Brian Murray va
> > > escriure:
> > > > Occasionally, we receive bugs reported about Ubuntu in a foreign
> > > > language and while I don't want to encourage this widely I also feel
> > > > like we should attempt to help the reporter.  Additionally, there are
> > > > frequently log files, like in apport-package bug reports, that are in a
> > > > foreign language.
> > > > 
> > > 
> > > Regarding the log files, if they come from apport, I agree with Arne in
> > > the sense that ideally apport should generate them in the English (C)
> > > locale. 
> > 
> > This does in fact happen.
> > 
> > > But if I understand it correctly, that's also about logs generated by
> > > the applications themselves prior to the bug report, so that might not
> > > be that simple and they might need to be translated once they are
> > > included in the bug report anyway.
> > 
> > Yes, that is correct, for example consider 
> > http://launchpad.net/bugs/491387 where the DpkgTerminalLog.txt is not in
> > English.
> > 
> > > > While we could ask the reporter to translate both of these themselves I
> > > > wonder if there is some way Ubuntu translators can help us out?  If so
> > > > how can we get assistance with these bug reports?
> > > > 
> > > > Thanks,
> > > 
> > > If there is not a massive amount of such bugs, you could also forward
> > > them to the ubuntu-translators list, where you'd surely find someone
> > > speaking the language and willing to help either translating the bug or
> > > directly assisting the reporter. This has been done occasionally for
> > > Answers request in the past and IIRC worked quite well. Alternatively,
> > > you could even open a bug task against the ubuntu-translations project,
> > > and those subscribed to bugmail would forward it to the list. That said
> > > though, I think directly forwarding the bugs to the list might be a
> > > better approach.
> > 
> > Hmm, this seems a bit unwieldy to me - I was hoping for a solution with
> > in Launchpad.  Using my example from above presumably the translations
> > for the messages in DpkgTerminaLog exist in Launchpad.  Is there some
> > way to search for them and find out the English equivalent?
> > 
> > Thanks,
> 
> If you know the source package, you can search for the string in the
> package's translations. For the dpkg example above:
> 
> https://translations.launchpad.net/ubuntu/karmic/+source/dpkg/+pots/dpkg/it/+translate?batch=10&show=all&search=Lettura+del+database

This is really interesting but it is not clear to me how to perform a
search that ends up with that result.  What url did you start out with
to get this?  Is it dependant on the triager determining the language
the messages are in?
 
> If you don't know the actual package where translations come from (they
> might come e.g. from a library the package in the bug report is using),
> you can use the global search feature:
> 
> https://launchpad.net/+search?field.text=Lettura+del+database
> 
> In any case, both of these options might require some manual work (there
> is no Launchpad Translations API yet), and I'm not sure that was what
> you were looking for.
> 
> If that'd be too time consuming to include in the bug workflow and these
> reports are indeed occasional, I think pointing them out in the
> ubuntu-translators list would still be valid (I can also ask translators
> if they'd be ok with that).

I think either searching Launchpad for the message or asking the
reporter to translate it themselves should be the first approach.

-- 
Brian Murray                                                 @ubuntu.com
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