who to deal with this (unreproducible) bug

Null Ack nullack at gmail.com
Tue Sep 23 04:16:45 BST 2008


2008/9/23 Michael Nagel <nailor at devzero.de>:
> Hey there,
>
> Shannon Jacobs is having some kind of problem with his Ubuntu laptop. He seems really wanting to get some help; but I do not know how to help him, because I cannot reproduce his problem and he cannot deterministically, either. What do you suggest to do?
>
> Regards,
> Michael
>
> PS: link: https://bugs.edge.launchpad.net/ubuntu/+source/compiz/+bug/159594
>
> --
> Ubuntu-bugsquad mailing list
> Ubuntu-bugsquad at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugsquad
>

Hi Michael :)

Firstly, I would not rule out the possibility of his hardware being
problematic. IMHO he should run a full complex pass of memtest and
also a stress testing application for the CPU / CACHE and GPU.

If his hardware proves itself to be reliable under stress tests, I
would suggest he considers a clean, fresh install of the latest Hardy
point release and see if the problem still replicates itself. If it
does, steps to replicate the problem need to be narrowed down.



More information about the Ubuntu-bugsquad mailing list