Incomplete with no response >30 days

Wolfger wolfger at gmail.com
Wed May 7 13:36:22 BST 2008


On Wed, May 7, 2008 at 8:23 AM, Henrik Nilsen Omma <henrik at canonical.com> wrote:

> I don't think that is a reasonable position. A small group is using the
> bug tracker in an unorthodox way to track issues that are not really
> bugs (let's call them tickets). That may be fine as we have no other
> mechanism to track these tasks ATM, but it does mean that the group who
> is using the tracker in this way needs to be flexible and adjust their
> approach to coexist more smoothly with other users of the system.

Thanks, Henrik. You've summed up my feelings word-for-word (though I
didn't quote it all).
Brian Murray responded to this issue earlier today with a Greasemonkey
script that will help triagers avoid these bugs. That's a decent quick
patch, but:
1) It forces triagers to use Firefox
2) It forces triagers to use Greasemonkey
3) Triagers have to know about the script's existence.

It's an inherently flawed solution that misses the fact that some devs
are using "incomplete" status in contradiction of the Ubuntu wiki
definition. We could change the definition, I suppose, but that would
make the status less useful in my opinion.

-- 
Wolfger
http://wolfger.wordpress.com/
AOL IM: wolf4coyot
Yahoo!Messenger: wolfgersilberbaer



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