Bug Importance Guidelines
Brian Murray
brian at ubuntu.com
Wed Jun 25 23:34:51 BST 2008
The current guidelines[0] for setting bug importance were written at at
time when there were not other ways, release targetting and milestones,
for identifying the importance of a bug to the distribution as a whole.
Subsequently, these guidelines use phrases like 'severe impact on a
small portion of Ubuntu users', 'moderate impact on a large portion of
Ubuntu users' and 'severe impact on a large portion of Ubuntu users'.
Since the release team is actively using milestones combined with
release targetting and measuring the quantity of users impacted is vague
and subjective - I believe that the importance of a bug should be
determined based on the impact for the package affected.
This would change the definition of High and Critical and the following
is what I have in mind for new guidelines.
* '''High''': A bug which fulfills one of the following criteria:
* is a reproducible crash report
* affects the core functionality of the package
* a problem with an essential hardware component (disk controller,
laptop built-in wireless, video card, keyboard, mouse)
* '''Critical''': A bug which fulfills one of the following criteria:
* causes a package fail to install or upgrade
* causes a package to fail to build
* causes a loss of data
* causes a severe memory leak
* makes the package unusable e.g. application fails to start or
perform its primary function
[0] https://wiki.ubuntu.com/Bugs/Importance
--
Brian Murray @ubuntu.com
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 189 bytes
Desc: Digital signature
Url : https://lists.ubuntu.com/archives/ubuntu-bugsquad/attachments/20080625/9c541406/attachment.pgp
More information about the Ubuntu-bugsquad
mailing list