Encourage users to get backtraces using apport

[Emmet Hikory]

On Dec 14, 2007 1:40 AM, Emilio Pozuelo Monfort wrote:
> Emmet Hikory wrote:
> >     Maybe I don't understand then.  I do want the apport generated
> > crash report, but if apport itself runs into some problem uploading
> > (maybe the crash happened while the reporter did not have internet
> > access (e.g. on a plane)), I'd rather see the apport crash bundle in
> > the bug for analysis than either a gdb generated backtrace or no bug
> > at all (assuming that frequently reported bugs are properly marked as
> > duplicate).
>
> In that case you can ask the reporter to open /var/crash with nautilus and
> double click the crash file. It will trigger apport to upload it to launchpad.
> It will open a new report though. Not probably ideal, but it's not possible to
> apport to attach a crash to an open bug yet. That's bug 124338 [1]

    Excellent then.  I just didn't understand.  In that case, I agree
with Sebastian, with the provision that we should encourage people
having trouble with apport due to network issues to open a new report
as described above.

-- 
Emmet HIKORY