Dell bluetooth unusable at Dell Precision M6500 (kernel 5.17.0)

Daniel van Vugt daniel.van.vugt at canonical.com
Mon Sep 19 02:09:56 UTC 2022


Christoph,

Please report that as a bug by running:

   ubuntu-bug linux-oem-5.17

I can't tell from the email what Bluetooth chip (and therefore what driver) is 
involved.

- Daniel


On 16/9/22 18:13, Christoph Thielecke wrote:
> Hello together,
> 
> I have a Dell Precision M6500 Laptop with Dell Bluetoth & Wireless module
> builtin.
> 
> After switching to newer kernel versions and updated my Distro I found that my
> bluetooth stopped working.
> The bluetooth led goes on shortly but then turns off.
> 
> 
> Sep 16 11:43:30 precision kernel: [  182.401141] usb 1-1.6.3: new full-speed
> USB device number 12 using ehci-pci
> Sep 16 11:43:30 precision kernel: [  182.514072] usb 1-1.6.3: New USB device
> found, idVendor=413c, idProduct=8160, bcdDevice= 1.73
> Sep 16 11:43:30 precision kernel: [  182.514082] usb 1-1.6.3: New USB device
> strings: Mfr=1, Product=2, SerialNumber=0
> Sep 16 11:43:30 precision kernel: [  182.514086] usb 1-1.6.3: Product: Dell
> Wireless 365 Bluetooth Module
> Sep 16 11:43:30 precision kernel: [  182.514090] usb 1-1.6.3: Manufacturer:
> Dell Computer Corp
> Sep 16 11:43:30 precision snapd[2044]: udevmon.go:149: udev event error:
> Unable to parse uevent, err: cannot parse libudev event: invalid env data
> Sep 16 11:43:30 precision kernel: [  182.551157] Bluetooth: hci0: Opcode 0x
> c25 failed: -32
> 
> 
> uname -a
> Linux precision 5.17.0-1016-oem #17-Ubuntu SMP PREEMPT Mon Aug 22 11:31:08 UTC
> 2022 x86_64 x86_64 x86_64 GNU/Linux
> 
> dpkg -l | grep bluez
> ii  bluez                                            5.64-0ubuntu1
> amd64        Bluetooth tools and daemons
> 
> 
> cat /etc/os-release
> PRETTY_NAME="Ubuntu 22.04.1 LTS"
> NAME="Ubuntu"
> VERSION_ID="22.04"
> VERSION="22.04.1 LTS (Jammy Jellyfish)"
> VERSION_CODENAME=jammy
> ID=ubuntu
> ID_LIKE=debian
> HOME_URL="https://www.ubuntu.com/"
> SUPPORT_URL="https://help.ubuntu.com/"
> BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
> PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
> UBUNTU_CODENAME=jammy
> 
> 
> It would be nice to get the bluetooth device working again.
> 
> 
> With best regards
> 
> Christoph
> --



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