[Bug 1705882] [NEW] Bluetooth connection to device fails from Ubuntu 16.04

J.D. j1234d2003 at yahoo.com
Sun Jul 23 07:04:00 UTC 2017

Public bug reported:

Bluetooth connection to a bluetooth IOIO device fails using a USB bluetooth adapter from a Ubuntu 16.04 system. The same device could be successfully connected using two non-Ubuntu systems:
  a) The same system hardware setup (dual-boot) running Windows 8 could connect without any problems. Also could run applications using serial-port associated with this connection.
  b) Android Note 4 device using bluetooth was able to successfully connect and run apps.

Therefore, it was concluded that the Ubuntu 16.04 bluetooth service has
a problem.

Note: The USB bluetooth adapter used: BTA8000 from Cirago on the ubuntu
system as well as the IOIO device. The adapters on the device and system
have been verified to have different MAC addresses and works well with
other devices.

Procedure: Using the Bluetooth control in system-tray -> Bluetooth
settings -> +, the device was located as IOIO (8A:22). Here, device was
clicked upon, changed PIN to 4545 and pressing next resulted in the
device being successfully added. However, the system-tray status of the
device continues to say Connection is OFF. Attempting to turnon
connection results in changing the system-tray blue-tooth icon to Keys-
Icon for few seconds and then reverting back to the bluetooth icon. The
device remains in disconnected state and cannot be accessed.

The btmon trace (log-line 1277) and bluetoothd syslog (log-line 405)
logs seem to indicate that the local host is sending a disconnect
request after receiving a SDP: Service Search Attribute Response from
the device. The src/device.c:connect_profiles()
/org/bluez/hci0/dev_00_1B_DC_06_8A_22 (all), client :1.73 must result in
connection setup - not disconnect.

Log information was collected for the above procedure.
systemInfo.txt: Information about the system bluetooth.
syslog.blue: syslog with busr/lib/bluetooth/bluetoothd --noplugin=sap -d in /lib/systemd/system/bluetooth.service
btmon.log: result of running sudo btmon

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluez 5.37-0ubuntu5 [modified: lib/systemd/system/bluetooth.service]
ProcVersionSignature: Ubuntu 4.10.0-27.30~16.04.2-generic 4.10.17
Uname: Linux 4.10.0-27-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
CurrentDesktop: Unity
Date: Sun Jul 23 01:28:38 2017
InstallationDate: Installed on 2017-06-03 (49 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
InterestingModules: rfcomm bnep btusb bluetooth
 Error: command ['journalctl', '-b', '--priority=warning', '--lines=1000'] failed with exit code 1: Hint: You are currently not seeing messages from other users and the system.
       Users in the 'systemd-journal' group can see all messages. Pass -q to
       turn off this notice.
 No journal files were opened due to insufficient permissions.
MachineType: Hewlett-Packard HP ENVY dv7 Notebook PC
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-27-generic.efi.signed root=UUID=1c1d284c-53a1-46dc-bc01-8555da60ad7e ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/02/2012
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 181C
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 52.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd11/02/2012:svnHewlett-Packard:pnHPENVYdv7NotebookPC:pvr088A110000305920000620100:rvnHewlett-Packard:rn181C:rvr52.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP ENVY dv7 Notebook PC
dmi.product.version: 088A110000305920000620100
dmi.sys.vendor: Hewlett-Packard
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: 00:1B:DC:06:89:C5  ACL MTU: 310:10  SCO MTU: 64:8
 	RX bytes:242328 acl:898 sco:0 events:316 errors:0
 	TX bytes:11991 acl:125 sco:0 commands:112 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug xenial

** Attachment added: "log.tar.gz"

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