[Bug 1546603] [NEW] Bluetooth mouse connects but doesn't work

Wed Feb 17 15:34:35 UTC 2016

Public bug reported:

I have a bluetooth mouse that I can get to connect via the gnome
bluetooth settings panel, but even after it's connected it doesn't move
the pointer or register any clicks.

the following shows up in the journal :

$ $ journalctl -b 0 |grep bluetooth
Feb 17 07:18:22 spiny bluetoothd[1009]: Bluetooth daemon 5.36
Feb 17 07:18:22 spiny bluetoothd[1009]: Starting SDP server
Feb 17 07:18:22 spiny bluetoothd[1009]: Bluetooth management interface 1.10 initialized
Feb 17 07:18:22 spiny bluetoothd[1009]: Failed to obtain handles for "Service Changed" characteristic
Feb 17 07:18:22 spiny bluetoothd[1009]: Not enough free handles to register service
Feb 17 07:18:22 spiny bluetoothd[1009]: Error adding Link Loss service
Feb 17 07:18:22 spiny bluetoothd[1009]: Not enough free handles to register service
Feb 17 07:18:22 spiny bluetoothd[1009]: Not enough free handles to register service
Feb 17 07:18:22 spiny bluetoothd[1009]: Not enough free handles to register service
Feb 17 07:18:22 spiny bluetoothd[1009]: Current Time Service could not be registered
Feb 17 07:18:22 spiny bluetoothd[1009]: gatt-time-server: Input/output error (5)
Feb 17 07:18:22 spiny bluetoothd[1009]: Not enough free handles to register service
Feb 17 07:18:22 spiny bluetoothd[1009]: Not enough free handles to register service
Feb 17 07:18:22 spiny bluetoothd[1009]: Sap driver initialization failed.
Feb 17 07:18:22 spiny bluetoothd[1009]: sap-server: Operation not permitted (1)
Feb 17 07:18:22 spiny NetworkManager[1062]: <info>  Loaded device plugin: NMBluezManager (/usr/lib/x86_64-linux-gnu/NetworkManager/libnm-device-plugin-bluetooth.so)
Feb 17 07:18:24 spiny bluetoothd[1009]: Endpoint registered: sender=:1.42 path=/MediaEndpoint/A2DPSource
Feb 17 07:18:24 spiny bluetoothd[1009]: Endpoint registered: sender=:1.42 path=/MediaEndpoint/A2DPSink
Feb 17 07:18:42 spiny bluetoothd[1009]: Endpoint registered: sender=:1.71 path=/MediaEndpoint/A2DPSource
Feb 17 07:18:42 spiny bluetoothd[1009]: Endpoint registered: sender=:1.71 path=/MediaEndpoint/A2DPSink
Feb 17 07:18:42 spiny bluetoothd[1009]: RFCOMM server failed for Headset Voice gateway: rfcomm_bind: Address already in use (98)
Feb 17 07:18:52 spiny gnome-bluetooth-panel.desktop[2717]: ** (gnome-control-center.real:2717): WARNING **: Ignoring launcher gufw (missing desktop file)
Feb 17 07:18:52 spiny gnome-bluetooth-panel.desktop[2717]: ** (gnome-control-center.real:2717): WARNING **: Ignoring launcher landscape-client-settings (missing desktop file)
Feb 17 07:18:52 spiny gnome-bluetooth-panel.desktop[2717]: ** (gnome-control-center.real:2717): WARNING **: Ignoring launcher language-selector (missing desktop file)
Feb 17 07:18:52 spiny gnome-bluetooth-panel.desktop[2717]: ** (gnome-control-center.real:2717): WARNING **: Ignoring launcher ubuntuone-installer (missing desktop file)
Feb 17 07:19:00 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:01 spiny bluetoothd[1009]: No cache for F2:3F:5C:A1:F9:F7
Feb 17 07:19:06 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:06 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:06 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:06 spiny bluetoothd[1009]: Report Map read failed: Attribute requires authentication before read/write
Feb 17 07:19:06 spiny bluetoothd[1009]: Protocol Mode characteristic read failed: Attribute requires authentication before read/write
Feb 17 07:19:06 spiny bluetoothd[1009]: HID Information read failed: Attribute requires authentication before read/write
Feb 17 07:19:06 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:06 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:06 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:06 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:08 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:08 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: GDBus.Error:org.bluez.Error.InProgress: In Progress
Feb 17 07:19:08 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:08 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: GDBus.Error:org.bluez.Error.InProgress: In Progress
Feb 17 07:19:09 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:09 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: GDBus.Error:org.bluez.Error.InProgress: In Progress
Feb 17 07:19:12 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:12 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: GDBus.Error:org.bluez.Error.InProgress: In Progress
Feb 17 07:19:21 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:21 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: GDBus.Error:org.bluez.Error.InProgress: In Progress
Feb 17 07:19:25 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: Timeout was reached
Feb 17 07:19:30 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:19:30 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Bluetooth-WARNING **: Setting up /org/bluez/hci0/dev_F2_3F_5C_A1_F9_F7 failed: GDBus.Error:org.bluez.Error.InProgress: In Progress
Feb 17 07:19:33 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:33 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:33 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:35 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:35 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:35 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:35 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:35 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:35 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:19:36 spiny bluetoothd[1009]: Report Map read failed: Attribute requires authentication before read/write
Feb 17 07:19:36 spiny bluetoothd[1009]: Protocol Mode characteristic read failed: Attribute requires authentication before read/write
Feb 17 07:19:36 spiny bluetoothd[1009]: HID Information read failed: Attribute requires authentication before read/write
Feb 17 07:19:36 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:36 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:36 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:36 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:19:41 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed
Feb 17 07:20:32 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:20:32 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:20:32 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:20:33 spiny bluetoothd[1009]: Report Map read failed: Attribute requires authentication before read/write
Feb 17 07:20:33 spiny bluetoothd[1009]: Protocol Mode characteristic read failed: Attribute requires authentication before read/write
Feb 17 07:20:33 spiny bluetoothd[1009]: HID Information read failed: Attribute requires authentication before read/write
Feb 17 07:20:33 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:20:33 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:20:33 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:20:33 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:21:04 spiny gnome-bluetooth-panel.desktop[2717]: (gnome-control-center.real:2717): Gtk-WARNING **: Allocating size to GtkLabel 0x2d80930 without calling gtk_widget_get_preferred_width/height(). How does the code know the size to allocate?
Feb 17 07:21:41 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:21:41 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:21:41 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:21:41 spiny bluetoothd[1009]: Report Map read failed: Attribute requires authentication before read/write
Feb 17 07:21:41 spiny bluetoothd[1009]: Protocol Mode characteristic read failed: Attribute requires authentication before read/write
Feb 17 07:21:42 spiny bluetoothd[1009]: HID Information read failed: Attribute requires authentication before read/write
Feb 17 07:21:42 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:21:42 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:21:42 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:21:42 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:22:35 spiny gnome-bluetooth-panel.desktop[2916]: ** (gnome-control-center.real:2916): WARNING **: Ignoring launcher gufw (missing desktop file)
Feb 17 07:22:35 spiny gnome-bluetooth-panel.desktop[2916]: ** (gnome-control-center.real:2916): WARNING **: Ignoring launcher landscape-client-settings (missing desktop file)
Feb 17 07:22:35 spiny gnome-bluetooth-panel.desktop[2916]: ** (gnome-control-center.real:2916): WARNING **: Ignoring launcher language-selector (missing desktop file)
Feb 17 07:22:35 spiny gnome-bluetooth-panel.desktop[2916]: ** (gnome-control-center.real:2916): WARNING **: Ignoring launcher ubuntuone-installer (missing desktop file)
Feb 17 07:22:35 spiny gnome-bluetooth-panel.desktop[2916]: (gnome-control-center.real:2916): Gtk-WARNING **: Allocating size to GtkLabel 0x2b6e2f0 without calling gtk_widget_get_preferred_width/height(). How does the code know the size to allocate?
Feb 17 07:28:23 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:28:23 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:28:23 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:28:24 spiny bluetoothd[1009]: Report Map read failed: Attribute requires authentication before read/write
Feb 17 07:28:24 spiny bluetoothd[1009]: Protocol Mode characteristic read failed: Attribute requires authentication before read/write
Feb 17 07:28:24 spiny bluetoothd[1009]: HID Information read failed: Attribute requires authentication before read/write
Feb 17 07:28:24 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:28:24 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:28:24 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:28:24 spiny bluetoothd[1009]: Read Report Reference descriptor failed: Attribute requires authentication before read/write
Feb 17 07:28:47 spiny gnome-bluetooth-panel.desktop[4012]: ** (gnome-control-center.real:4012): WARNING **: Ignoring launcher gufw (missing desktop file)
Feb 17 07:28:47 spiny gnome-bluetooth-panel.desktop[4012]: ** (gnome-control-center.real:4012): WARNING **: Ignoring launcher landscape-client-settings (missing desktop file)
Feb 17 07:28:47 spiny gnome-bluetooth-panel.desktop[4012]: ** (gnome-control-center.real:4012): WARNING **: Ignoring launcher language-selector (missing desktop file)
Feb 17 07:28:47 spiny gnome-bluetooth-panel.desktop[4012]: ** (gnome-control-center.real:4012): WARNING **: Ignoring launcher ubuntuone-installer (missing desktop file)
Feb 17 07:28:47 spiny gnome-bluetooth-panel.desktop[4012]: (gnome-control-center.real:4012): Gtk-WARNING **: Allocating size to GtkLabel 0x1e4a2f0 without calling gtk_widget_get_preferred_width/height(). How does the code know the size to allocate?
Feb 17 07:28:47 spiny gnome-bluetooth-panel.desktop[4012]: (gnome-control-center.real:4012): Gtk-WARNING **: Allocating size to GtkLabel 0x1e4a2f0 without calling gtk_widget_get_preferred_width/height(). How does the code know the size to allocate?
Feb 17 07:29:15 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x000c for device F2:3F:5C:A1:F9:F7
Feb 17 07:29:15 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x001b for device F2:3F:5C:A1:F9:F7
Feb 17 07:29:15 spiny bluetoothd[1009]: Unable to register GATT service with handle 0x003f for device F2:3F:5C:A1:F9:F7
Feb 17 07:29:18 spiny gnome-bluetooth-panel.desktop[4012]: (gnome-control-center.real:4012): GLib-CRITICAL **: g_ascii_strdown: assertion 'str != NULL' failed

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluez 5.36-0ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-4.19-generic 4.4.1
Uname: Linux 4.4.0-4-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Feb 17 07:30:53 2016
EcryptfsInUse: Yes
InstallationDate: Installed on 2015-08-21 (180 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150819)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Apple Inc. MacBookPro11,4
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-4-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to xenial on 2016-02-16 (0 days ago)
dmi.bios.date: 06/05/2015
dmi.bios.vendor: Apple Inc.
dmi.bios.version: MBP114.88Z.0172.B04.1506051511
dmi.board.name: Mac-06F11FD93F0323C5
dmi.board.vendor: Apple Inc.
dmi.board.version: MacBookPro11,4
dmi.chassis.type: 9
dmi.chassis.vendor: Apple Inc.
dmi.chassis.version: Mac-06F11FD93F0323C5
dmi.modalias: dmi:bvnAppleInc.:bvrMBP114.88Z.0172.B04.1506051511:bd06/05/2015:svnAppleInc.:pnMacBookPro11,4:pvr1.0:rvnAppleInc.:rnMac-06F11FD93F0323C5:rvrMacBookPro11,4:cvnAppleInc.:ct9:cvrMac-06F11FD93F0323C5:
dmi.product.name: MacBookPro11,4
dmi.product.version: 1.0
dmi.sys.vendor: Apple Inc.
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: A0:99:9B:17:90:48  ACL MTU: 1021:8  SCO MTU: 64:1
 	UP RUNNING 
 	RX bytes:10646 acl:160 sco:0 events:535 errors:0
 	TX bytes:8703 acl:162 sco:0 commands:238 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug xenial

-- 
You received this bug notification because you are a member of
Bluetooth, which is subscribed to bluez in Ubuntu.
https://bugs.launchpad.net/bugs/1546603

Title:
  Bluetooth mouse connects but doesn't work

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1546603/+subscriptions