[Bug 1617567] [NEW] unable to use bluetooth on Dell Latitude E6410 with Ubuntu 16

[engineerakshay]

Public bug reported:

all settings >> bluetooth = No bluetooth adapters found 
and Bluetooth switch is greyed out

#systemctl start bluetooth.service
#/etc/init.d/bluetoothd start
after running both the above commands, the service still doesn't start

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluez 5.37-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-34.53-generic 4.4.15
Uname: Linux 4.4.0-34-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Sat Aug 27 18:36:28 2016
InstallationDate: Installed on 2016-08-26 (0 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
InterestingModules: bluetooth
Lsusb:
 Bus 002 Device 003: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
 Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Latitude E6410
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-34-generic root=UUID=3690b1df-8453-4404-bd9b-6735f9f23658 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: Upgraded to xenial on 2016-08-26 (0 days ago)
dmi.bios.date: 12/05/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A16
dmi.board.name: 0667CC
dmi.board.vendor: Dell Inc.
dmi.board.version: A03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA16:bd12/05/2013:svnDellInc.:pnLatitudeE6410:pvr0001:rvnDellInc.:rn0667CC:rvrA03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6410
dmi.product.version: 0001
dmi.sys.vendor: Dell Inc.
hciconfig:
 
mtime.conffile..etc.bluetooth.main.conf: 2016-08-27T16:24:16.848700

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug xenial

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https://bugs.launchpad.net/bugs/1617567

Title:
  unable to use bluetooth on Dell Latitude E6410 with Ubuntu 16

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