[Bug 1489109] [NEW] system freezing with bluetooth sony vaio mouse

[Edson T. Marques]

Public bug reported:

Hello,

I am testing Ubuntu-gnome 15.10... For this, I installed Wily in my
notebook Sony VAIO SVS151290. I bought this notebook already with a Vaio
integrated bluetooth mouse from Sony.

While I used the Vivid I could use the mouse normally but after I did a
fresh install of Wily, I began to realize that Ubuntu started to freeze
completely, so that I am forced to shut down the notebook for it to
return to work. Ctrl+Alt+F'n' does not work, 'Caps Lock' does not work,'
Num Lock' does not work ... the computer stay completely paralyzed
showing the frozen screen with content that was running just before
freezing.

At first I thought it was some crash that could be linked to the new
kernel 4.1.0-3, but then one day, I had to put the mouse to recharge and
I noticed that the Ubuntu worked normally throughout all the day.

>From there I started doing some tests and found that the crash only
occurs when I use the Sony VAIO mouse... If I do not to connect the
mouse and use only the touchpad, everything works normally without
freezing.

Every new update of Wily I've been redoing the tests but so far, the
freezing is still occurring.

Thank you very much!

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: bluetooth 5.33-0ubuntu4
ProcVersionSignature: Ubuntu 4.1.0-3.3-generic 4.1.3
Uname: Linux 4.1.0-3-generic x86_64
ApportVersion: 2.18-0ubuntu7
Architecture: amd64
CurrentDesktop: GNOME
Date: Wed Aug 26 15:06:12 2015
InstallationDate: Installed on 2015-07-30 (27 days ago)
InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150728)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: Sony Corporation SVS151290X
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.1.0-3-generic root=UUID=5b11d9d8-e0cc-462f-a2c0-72e8af1ae050 ro quiet splash vt.handoff=7
SourcePackage: bluez
UdevLog: Error: [Errno 2] Arquivo ou diretório não encontrado: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/18/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R0081C8
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR0081C8:bd09/18/2012:svnSonyCorporation:pnSVS151290X:pvrC60BKPK7:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVS151290X
dmi.product.version: C60BKPK7
dmi.sys.vendor: Sony Corporation
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: C8:F7:33:3A:53:C1  ACL MTU: 310:10  SCO MTU: 64:8
 	UP RUNNING PSCAN 
 	RX bytes:688 acl:0 sco:0 events:49 errors:0
 	TX bytes:2707 acl:0 sco:0 commands:48 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug wily

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Title:
  system freezing with bluetooth sony vaio mouse

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