[Bug 1196788] [NEW] Bluetooth does not work in Ubuntu 12.04.2, AMD AMD® Trinity APU A10-4655M 2.0 GHz

Tue Jul 2 04:04:08 UTC 2013

Public bug reported:

In the bluetooth indicator/global menu, options are available to turn 
it on/off. However, in the bluetooth settings window, it is indicated 
that bluetooth is disabled and it cannot be turned on.  Furthermore,
trying to setup a new device returns "No Adapters Found".

Here is the output of lsusb : 
Bus 001 Device 002: ID 0bda:0139 Realtek Semiconductor Corp.  
Bus 001 Device 003: ID 04f2:b364 Chicony Electronics Co., Ltd  
Bus 004 Device 010: ID 13d3:3392 IMC Networks  
Bus 004 Device 003: ID 0eef:7907 D-WAV Scientific Co., Ltd  
Bus 005 Device 002: ID 046d:c052 Logitech, Inc.  
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub 
Bus 005 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 
Bus 006 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub 
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub 
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub. 

Here is the output of rfkill list :  
0: phy0: Wireless LAN 	
Soft blocked: no 	
Hard blocked: no 

1: brcmwl-0: Wireless LAN 	
Soft blocked: no 	Hard blocked: no 
2: asus-wlan: Wireless LAN 	
Soft blocked: no 	Hard blocked: no 
3: asus-bluetooth: Bluetooth 
Soft blocked: no 	
Hard blocked: no. 

Here is the output of sudo hcitool dev : 
Devices : . 

In windows 8, the bluetooth works flowlessly. If I login Windows 8, 
keep the bluetooth on before restarting to Ubuntu, the bluetooth 
is still disabled. 

In the BIOS/UEFI settings, the bluetooth is enabled.

Furthermore, the wifi and bluetooth share the same set of keys : 
Fn + F2. In Windows 8, If i turn on the bluetooth a small dot in the 
F2 key is lit. In ubuntu pressing, Fn + F2 enables/disables wifi and
the bluetooth indicator menu swaps between on/off but the bluetooth
is still really off.

Side Note : This is a new machine (2013) and I couldn't try the settings
for Ubuntu 13.04 and 13.10. Installation of Ubuntu 13.04 and 13.10
resulted to corrupted display. [This will be a different bug.]

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: bluez 4.98-2ubuntu7
ProcVersionSignature: Ubuntu 3.5.0-34.55~precise1-generic 3.5.7.13
Uname: Linux 3.5.0-34-generic x86_64
NonfreeKernelModules: wl fglrx
ApportVersion: 2.0.1-0ubuntu17.3
Architecture: amd64
Date: Tue Jul  2 12:37:36 2013
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
InterestingModules: rfcomm bnep bluetooth
MachineType: ASUSTeK COMPUTER INC. U38N
MarkForUpload: True
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.5.0-34-generic root=UUID=d3189321-36df-497c-a331-8e942669bf3e ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/22/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: U38N.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: U38N
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrU38N.204:bd11/22/2012:svnASUSTeKCOMPUTERINC.:pnU38N:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnU38N:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: U38N
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:

syslog:

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: amd64 apport-bug precise running-unity

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https://bugs.launchpad.net/bugs/1196788

Title:
  Bluetooth does not work in Ubuntu 12.04.2, AMD AMD® Trinity APU
  A10-4655M 2.0 GHz

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