[Bug 1066202] [NEW] dell xps 14z bluetooth controller not recognized

[Joe Talbott]

Public bug reported:

On 12.10 development version as of Fri Oct 12 21:54:30 EDT 2012

The bluetooth controller built into my Dell XPS 14z isn't working

'sudo service bluetooth restart' yields:

Oct 12 21:51:30 poplar bluetoothd[5861]: Terminating
Oct 12 21:51:30 poplar bluetoothd[5861]: Stopping SDP server
Oct 12 21:51:30 poplar bluetoothd[5861]: Exit
Oct 12 21:51:30 poplar bluez: Stopping uarts
Oct 12 21:51:30 poplar bluez: Stopping rfcomm
Oct 12 21:51:30 poplar bluetoothd[7319]: Bluetooth daemon 4.101
Oct 12 21:51:30 poplar bluetoothd[7319]: Starting SDP server
Oct 12 21:51:30 poplar bluetoothd[7319]: DIS cannot start: GATT is disabled
Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init deviceinfo plugin
Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init proximity plugin
Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init time plugin
Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init alert plugin
Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init thermometer plugin
Oct 12 21:51:30 poplar bluetoothd[7319]: Failed to init gatt_example plugin
Oct 12 21:51:30 poplar bluetoothd[7319]: Bluetooth Management interface initialized
Oct 12 21:51:30 poplar bluetoothd[7319]: hci16941: Read Controller Info (0x0004) failed: Invalid Index (0x11)

I'm able to turn on/off bluetooth via the indicator but the off/on
button under Settings -> Bluetooth doesn't change.

'hcitool dev' doesn't list any devices

'hciconfig' shows:
hci0:   Type: BR/EDR  Bus: USB
        BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
        DOWN 
        RX bytes:0 acl:0 sco:0 events:0 errors:0
        TX bytes:0 acl:0 sco:0 commands:0 errors:0

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: bluetooth 4.101-0ubuntu6
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
Date: Fri Oct 12 21:50:01 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120307)
InterestingModules: btusb rfcomm bnep bluetooth
MachineType: Dell Inc. XPS L412Z
PackageArchitecture: all
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=7711a507-5be1-4578-8929-5f182591e549 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/15/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 008DD8
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A03
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd11/15/2011:svnDellInc.:pnXPSL412Z:pvrA03:rvnDellInc.:rn008DD8:rvrA00:cvnDellInc.:ct8:cvrA03:
dmi.product.name: XPS L412Z
dmi.product.version: A03
dmi.sys.vendor: Dell Inc.
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
 	DOWN 
 	RX bytes:0 acl:0 sco:0 events:0 errors:0
 	TX bytes:0 acl:0 sco:0 commands:0 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug quantal running-unity

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Title:
  dell xps 14z bluetooth controller not recognized

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