[Bug 972063] Re: Bluetooth Headset pairs but does not show up in Sound Settings profile

Benjamin Kerensa bkerensa at ubuntu.com
Fri Aug 3 08:04:08 UTC 2012


apport information

** Description changed:

  Expected Result:
  
  After pairing bluetooth headset the device should then show up in >
  Sound Settings and work like any other audio device
  
  Actual Result:
  
  Jabra Halo v2 Bluetooth Headset pairs fine but does not show up in sound
  settings therefore is unusable
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: pulseaudio 1:1.1-0ubuntu13
  ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
  Uname: Linux 3.2.0-21-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bkerensa   2121 F.... pulseaudio
  Date: Mon Apr  2 20:07:36 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120325)
  ProcEnviron:
   TERM=xterm
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 0VK06J
  dmi.board.vendor: Dell Inc.
  dmi.board.version: FAB1
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/24/2011:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn0VK06J:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron N411Z
  dmi.sys.vendor: Dell Inc.
+ --- 
+ ApportVersion: 2.0.1-0ubuntu12
+ Architecture: amd64
+ DistroRelease: Ubuntu 12.04
+ EcryptfsInUse: Yes
+ InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
+ InterestingModules: btusb rfcomm bnep bluetooth
+ MachineType: Dell Inc. Dell System Inspiron N411Z
+ Package: pulseaudio
+ PackageArchitecture: amd64
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=281cfb17-fceb-4b60-b002-bbadb81bf79b ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
+ Tags:  precise running-unity
+ Uname: Linux 3.2.0-29-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 06/24/2011
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A00
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: 0VK06J
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: FAB1
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.chassis.version: 0.1
+ dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/24/2011:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn0VK06J:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
+ dmi.product.name: Dell System Inspiron N411Z
+ dmi.sys.vendor: Dell Inc.
+ hciconfig:
+  hci0:	Type: BR/EDR  Bus: USB
+  	BD Address: AC:72:89:44:9D:8B  ACL MTU: 310:10  SCO MTU: 64:8
+  	UP RUNNING PSCAN 
+  	RX bytes:828 acl:0 sco:0 events:34 errors:0
+  	TX bytes:637 acl:0 sco:0 commands:33 errors:0

** Attachment added: "BootDmesg.txt"
   https://bugs.launchpad.net/bugs/972063/+attachment/3246597/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/972063

Title:
  Bluetooth Headset pairs but does not show up in Sound Settings profile

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