[Bug 875842] [NEW] [Vostro 3550] Bluetooth applet showing even though system has no bluetooth

Jeff Lane jeffrey.lane at canonical.com
Sun Oct 16 17:07:06 UTC 2011

Public bug reported:

View the attached screenshot and note the following:
1: Bluetooth icon is in the panel
2: terminal shows hcitool dev returns no device, and ps output shows bluetooth applet and bluetoothd running
3: bluetooth config tool shows it's disabled

This  system, as far as I can tell, has no bluetooth controller, yet the
icon and bluetoothd are still running and visible.  This also caused the
bluetooth/detect to fail in Checkbox.  That test does the following:

command: hcitool dev | tail -n+2 | awk '{print $2}' |grep -E "^([0-9a-fA-F]{2}\:){5}[0-9a-fA-F]{2}$"
description: Output address of detected Bluetooth device, if any, or exits with error if none is found.

So the checkbox failure is expected behaviour... what's puzzling is why
is the bluetoothd and bluetooth applet running? On other systems with no
bluetooth, this was not an issue.  This is the first system I've tested
that did NOT have bluetooth but exhibited this behaviour.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: bluez 4.96-0ubuntu3
ProcVersionSignature: Ubuntu 3.0.0-12.20-generic-pae 3.0.4
Uname: Linux 3.0.0-12-generic-pae i686
NonfreeKernelModules: fglrx
ApportVersion: 1.23-0ubuntu3
Architecture: i386
Date: Sun Oct 16 12:59:15 2011
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
InterestingModules: bnep rfcomm btusb bluetooth
MachineType: Dell Inc. Vostro 3550
 PATH=(custom, no user)
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.0.0-12-generic-pae root=UUID=3abbeea1-ba77-4ad6-8c60-0778d3d378aa ro quiet splash initcall_debug vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/04/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X19
dmi.board.vendor: Dell Inc.
dmi.board.version: X19
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrX19:bd01/04/2011:svnDellInc.:pnVostro3550:pvrNotSpecified:rvnDellInc.:rn:rvrX19:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3550
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
 	RX bytes:0 acl:0 sco:0 events:0 errors:0
 	TX bytes:66 acl:0 sco:0 commands:21 errors:1

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: apport-bug i386 oneiric running-unity

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