[Bug 802545] [NEW] Bluetooth not working on Acer W500 tablet

Stuart Metcalfe stuart.metcalfe at canonical.com
Mon Jun 27 13:37:24 UTC 2011


Public bug reported:

On Ubuntu Natty, the bluetooth menu appears in the panel and reports
"Bluetooth: On" but the icon is greyed-out and when I open the
preferences dialog, I am only given the option to "Turn on bluetooth"
with a large button.  Clicking the button doesn't do anything.

ProblemType: Bug
DistroRelease: Ubuntu 11.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 2.6.38-8.42-generic 2.6.38.2
Uname: Linux 2.6.38-8-generic i686
NonfreeKernelModules: fglrx
Architecture: i386
Date: Mon Jun 27 14:32:37 2011
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release i386 (20110427.1)
InterestingModules: sco bnep l2cap btusb bluetooth
MachineType: acer ICONIA Tab W500
ProcEnviron:
 LANGUAGE=en_GB:en
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.38-8-generic root=UUID=3452344d-9b10-42f2-8c88-21e56287eb35 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/14/2011
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: WT1
dmi.board.vendor: acer
dmi.board.version: Base Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.08:bd04/14/2011:svnacer:pnICONIATabW500:pvrV1.08:rvnacer:rnWT1:rvrBaseBoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: ICONIA Tab W500
dmi.product.version: V1.08
dmi.sys.vendor: acer
hciconfig:
 hci0:	Type: BR/EDR  Bus: USB
 	BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
 	DOWN 
 	RX bytes:0 acl:0 sco:0 events:0 errors:0
 	TX bytes:3 acl:0 sco:0 commands:1 errors:0

** Affects: bluez (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: apport-bug i386 natty running-unity

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https://bugs.launchpad.net/bugs/802545

Title:
  Bluetooth not working on Acer W500 tablet

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