<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8"> <META NAME="GENERATOR" CONTENT="GtkHTML/4.2.2"> </HEAD> <BODY> Hi Geoffrey, just a stupid question as I may have missed the beginning of this thread. But did you get the modem from Big Pond or from Telstra? You may say that these are the same company, but I have found that if you get the modem directly from Telstra the APN to use may be telstra.internet That is what I have had to use with my 3G modems. Cheers, Peter </BODY> </HTML>