<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 TRANSITIONAL//EN"> <HTML> <HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; CHARSET=UTF-8"> <META NAME="GENERATOR" CONTENT="GtkHTML/3.10.3"> </HEAD> <BODY> Hi Folks, Thank you all for your replies and support and advice and that was really nice.  If anything, I will take the advice to change my mobile phone supplier. I have reported this problem to one of the VF managers (or his spokesman) and the guy had no idea at all about Ubuntu Linux. I had to tell him about ten times what happened before he understood and made a report. I warned him that I would put this 'sign-in problem' on the Ubuntu-list. I would like some advice about the use of the fone and fone card. Can this be used with another fone company. or do I have to buy a complete new fone? ( you can see that I don't use my mobile phone that much). And which of the fone companies allow access to customers accounts using Ubuntu (Dapper in my case)? I am wondering too, if 'Canonical' in the UK would be aware of this stupidity with Vodafone and if they would be willing/able to have a word in their ear? thank you all again Anthony </BODY> </HTML>