help needed with printers

[Chris Robinson]

It sounds like cups is broken in some way.  Try stopping the process and starting it again:

sudo stop cups
sudo start cups

Try installing the printer again.

If that fails then you could try removing cups completely and installing it again in case there's something not quite write with it:

sudo apt-get -purge cups
sudo apt-get install cups

When you do the purge, look at see what it is going to remove.  Removing some of these low level modules can take out more than you expect.


How did you install Ubuntu (wubi, whole disk, alongside)?  From a LiveCD or did you do an on-line install/upgrade?.  Are you running 32bit or 64 bit?


Test the drivers and the cups program by installing the Kyocera printer as a parallel port printer.  Does it still fail?
I'm really impressed with cups and the drivers in 12.04.  You might consider a full upgrade to the new release.




>________________________________
> From: Peter Goggin <petergoggin at bigpond.com>
>To: ubuntu-au at lists.ubuntu.com 
>Sent: Friday, 4 May 2012 11:15 AM
>Subject: help needed with printers
> 
>I have a Kyocera FS1010 laser printer.  I have tried attaching it to my ubuntu box using the usb port. Ths system finds the printer and tries to load the drivers but then comes up with a CUPS Server internal error.
>Originally the kyocera was attached to my windows box as a shared printer and I could see it form the ubuntu box, but following the upgrade to 10.04  I started getting the CUPS error.
>
>How can I fix it so that I can use the kyocera as a usb printer on the ubuntu box?
>
>Regards
>
>
>
>Peter Goggin
>
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>ubuntu-au at lists.ubuntu.com
>https://lists.ubuntu.com/mailman/listinfo/ubuntu-au
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