broadband with linux mirror

Daniel Mons daniel.mons at iinet.net.au
Tue Jul 1 02:39:26 BST 2008


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I use iiNet for myself and some of my clients, as well as Internode.
Both are of equal quality IMHO.

What sets them both apart from Telstra/Optus is the fact that you can
call up tech support and get an English-speaking human being within
three rings.  And for both companies I find the tech support are
understanding, and willing to work around "unsupported hardware" issues.

Telstra and Optus on the other hand offshore their support, and blindly
refuse to assist if you run "unsupported" hardware (say, a different
brand of ADSL modem) or OS (eg: non Windows/MacOSX/RedHat/SuSE).  Worse,
~ both have a shocking habit of blaming the end user at any cost, and
telling them to do very silly/dangerous things like completely disabling
firewalls in an attempt to get things to work.

iiNet and Internode have been my recommendation to all of my clients for
the last 5 years now, and if they keep up their quality service, will
stay that way.

Oh, and both have regularly refreshed Ubuntu mirrors. :)

- -Dan
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