Ive found the ftp://ftp.iinet.net.au server to be down or slow quite often. If it does fail, try using http://ftp.iinet.net.au. Ive also found updates to be lagging behind the real update. Its a damn shame. If anything, speak to the folks on http://forums.whirlpool.net.au/ Theyll know the real story behind iinets ftp server.