Interesting article on Dell/Ubuntu combination
Jan Claeys
lists at janc.be
Wed May 16 23:41:17 BST 2007
Op woensdag 16-05-2007 om 11:24 uur [tijdzone -0600], schreef Conrad
Knauer:
> "Another issue consumers face is that of tech support. Dell could have
> lot of retraining in order to get their support staff ready for
> dealing with the problems of a second operating system"
>
> Dell will almost certainly NOT be supporting the software on these
> machines, only the hardware. (Dell conducted a survey and most people
> said 'community support' (e.g. ubuntuforums.org sort of thing) would
> be sufficient
>From what I understand Dell will sell paid support through Canonical as
an option. For those who don't want to pay extra, there is always the
"community support".
--
Jan Claeys
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