Does Ubuntu Care About It's Documentation?

[Robert Stoffers]

> On 3/14/06, Jonathan Jesse <jjesse at iserv.net> wrote:
>> Let's look at how MS does their website.  Thier knowledge base, which I would
>> argue is probablly the best knowledge base out ther to look for information
>> is linked off a "support" page where you need to determine if the support
>> needed is "self support" or "assisted support" and the link to the knoweldge
>> base is small to find (http://support.microsoft.com)

Why compare apples to oranges? Look at how other Linux distributions do 
their websites, many of them have a "Documentation" link directly on the 
first page. Ubuntu already has a "Wiki" link, why not just replace it?

To those who say I should contribute instead of complaining I say check 
the credits of the Desktop/FAQ Guides. You will find my name there as 
one of the principal contributors to them, the layout latest version for 
Dapper Drake and much of the initial work was designed my myself also.

This isn't about complaining about the docs, **they are really good** 
(if I do say so myself). I'm complaining that despite the high quality 
documentation that exists, Ubuntu simply does not pimp it as much as it 
should. Users and technical authors alike don't read on-board 
documentation, instead they type ubuntu.com into their web browser and 
when they can't find a "Documentation" link they simply give up and turn 
to ubuntuguide.com or others instead. I've added this clarification to 
my article for the benefit of those who think I'm just trolling the 
documentation team.

Lastly, I'd also like to say I haven't simply "packed up and gone home". 
My time recently has been quite stretched with the birth of my new 
daughter, as much as I'd like to sit down and get cracking on the 
documentation again I simply don't have the time (when I get time on the 
computer is usually whist also looking after my daughter).


Regards,

Robert Stoffers


-- 
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