Forum integration

[Jan Claeys]

Op ma, 05-06-2006 te 16:10 -0700, schreef Matt Zimmerman:
> The community in general would benefit from some more formal approach to
> quality assurance regarding Q&A.  Too often I see incorrect or misleading
> information given out by community members when authoritative and correct
> answers are available in documentation, the wiki, etc.  I don't think
> there's any shortage of official answers, but somehow they don't reach the
> people who are giving out answers informally.

One of the reasons for that is that documentation and best practices are
not fixed.  Things change after experienced people have read about them,
and they don't know anything changed.

An example of this is the new upgrade procedure with 'update-manager',
which many experienced Ubuntu users still don't know about; (they think)
they don't need an explanation about upgrading because (they think) they
know how to do that, and as a result they skip the relevant section in
the release notes and the documentation...


-- 
Jan Claeys