Two rather negative articles about Ubuntu

[Lee Revell]

On Fri, 2006-07-07 at 16:07 -0700, Matt Zimmerman wrote:
> On Fri, Jul 07, 2006 at 04:55:23PM -0400, Lee Revell wrote:
> > I can tell you now what's causing the problem, incomplete hardware
> > driver support.  "No sound on $LAPTOP_MODEL" is absolutely a useful bug
> > report if it includes the exact make and model of the affected
> > hardware.  
> 
> Not necessarily; we don't know which sound device a particular laptop has,

lspci and the codec related files under /proc/asound can tell you.

> and even if we did, knowing the device and that it doesn't work isn't enough
> information to do anything about the problem unless we already know the
> cause.
> 

It might not seem that it helps, but trust me, it is useful information
for driver developers.

> Users who submit bug reports like this must be willing to participate in
> debugging efforts to find the problem, and this is rarely practical unless
> the user has sufficient knowledge and skill to do much of that work on their
> own.

Maybe it's not a useful Ubuntu bug report, but it's useful for ALSA.
The ALSA developers probably have access to less than 1% of the hardware
that's supported, it helps just to know whose sound doesn't work.

Lee