[Fwd: Re: Two rather negative articles about Ubuntu]

[Jonathan Jesse]

A little late to this, but I have been using Kubuntu since Hoary I think or
whenever it first came out and I have a box that I have apt-get
dist-upgraded all the way up to Dapper and have never had a major issue.

I guess I don't understand what the big problem is?

-----Original Message-----
From: sounder-bounces at lists.ubuntu.com
[mailto:sounder-bounces at lists.ubuntu.com] On Behalf Of Lee Revell
Sent: Sunday, July 02, 2006 2:42 PM
To: Mario Vukelic
Cc: sounder at lists.ubuntu.com
Subject: Re: [Fwd: Re: Two rather negative articles about Ubuntu]

On Sun, 2006-07-02 at 20:25 +0200, Mario Vukelic wrote:
> On Sun, 2006-07-02 at 14:14 -0400, Lee Revell wrote:
> > I don't see what it has to do with this thread.
> 
> "Human beings" interpreted as casual users = non-os-experts,
> non-os-hobbyists, non-linux-geeks.

Yeah I know what it means ;-)  I just don't think it's appropropriate to
introduce marketing-speak into a technical discussion.

>  These users should not be even
> required to edit /etc/apt/sources.list manually, and Ubuntu went to
> great lengths to remove the need (with the new update-manager).

Yes but is it clearly documented somewhere that the old tried and true
method of upgrading for us "os-experts" no longer works?

>  These
> users then should use the provided simple tools and/or read the
> instructions, which would have prevented the problem the oreillynet
> author had.
> 

I suspect the oreillynet author is one of these "os-experts" and expects
the way they've always upgraded to still be supported.

> If they don't, play with stuff they don't understand, and then end up
> breaking the system, IMHO you cannot say it's an Ubuntu bug as such. It
> could hint to a usability problem if this is a common occurrence though.
> 

I think it is a usability problem that so many of the more experienced
users are having this "ubuntu-desktop got uninstalled" issue.  Maybe
upgrades (either via update-manager or apt) should just always install
it.

Lee


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