breezy review at gcn.com

[Matthew East]

On Fri, 2006-04-07 at 10:17 +0200, Lionel Dricot wrote:
> "Even the host company, reportedly based off the coast of England,
> does not list a phone number and asks that all inquiries be made by
> e-mail. So if you run into a major problem, you may be waiting a long
> time."
> 
> - Does that mean that people are ready to pay for Ubuntu support ? It
> would be a great opportunity for local companies !

Strange review. Canonical does direct support, and there are loads of
commercial support companies:

http://www.ubuntu.com/support/supportoptions/paidsupport

http://www.ubuntu.com/support/marketplace

This is more obvious in Dapper (System -> Help), but you would have
thought that someone doing an online review would have gone to the
ubuntu.com website and clicked "Support", if she were interested in
support.

Matt
-- 
mdke at ubuntu.com
gnupg pub 1024D/0E6B06FF
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