Problems with a snappy tour

Alexander Sack asac at
Thu Dec 11 08:32:25 UTC 2014


thanks! I have moved the bug to the bug tracker for now. The
snappy package in ubuntu isn't about snappy Ubuntu Core.

I updated the IRC /topic to be explicit about using that location to
file general bugs you encounter with our images. We will triage from

 - Alexander

On Thu, Dec 11, 2014 at 2:21 AM, Tom Vaughan
<thomas.david.vaughan at> wrote:
> On Wed, Dec 10, 2014 at 12:55 PM, Barry Warsaw <barry at> wrote:
>> Hi Tom,
>> On Dec 09, 2014, at 10:33 PM, Tom Vaughan wrote:
>>>ubuntu at localhost:~$ sudo snappy install docker
>>>docker      4 MB     [===============================================]    OK
>>>Traceback (most recent call last):
>>>  File "/usr/bin/snappy", line 9, in <module>
>>>    status = Main().__main__()
>>>  File "/usr/lib/python3/dist-packages/snappy/", line 159, in __main__
>>>    return callback(args)
>>>  File "/usr/lib/python3/dist-packages/snappy/", line 380, in _do_install
>>>    self._do_versions(args)
>>>  File "/usr/lib/python3/dist-packages/snappy/", line 262, in
>>>    parts = (SystemImageDataSource().versions(all) +
>>>  File "/usr/lib/python3/dist-packages/snappy/", line
>>>158, in versions
>>>    info = self._iface.Information()
>>>  File "/usr/lib/python3/dist-packages/dbus/", line 145, in __call__
>>>    **keywords)
>>>  File "/usr/lib/python3/dist-packages/dbus/", line 651,
>>>in call_blocking
>>>    message, timeout)
>>>dbus.exceptions.DBusException: org.freedesktop.DBus.Error.NoReply: Did
>>>not receive a reply. Possible causes include: the remote application
>>>did not send a reply, the message bus security policy blocked the
>>>reply, the reply timeout expired, or the network connection was
>> We had some intermittent reports of this happening during the development
>> cycle, and we ended up turning off system-image auto-downloads.  That
>> eliminated the problem as best we could determine.  I've been repeatedly
>> unable to reproduce this problem locally, even going through the snappy
>> webpage instructions from scratch.
>> Would you mind filing a bug at and
>> please attach your /var/log/system-image/client.log file.  If this is
>> reproducible, and you have access to IRC, please ping me (nick: barry) if you
>> would be willing to do some real-time debugging.
> Hi Barry,
> I filed a bug report here:
> When I
> booted the virtual machine to add /var/log/system-image/client.log to
> the bug report, /var/log/system-image/client.log didn't exist. Then I
> couldn't reproduce the problem. I tried three times, each time with a
> new copy of ubuntu-core-alpha-01.img.
> If it happens again, I'll be sure to ping you on IRC. If you can think
> of anything else I should try, please let me know. I'm happy to help.
> Thanks.
> -Tom
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