<div dir="ltr">Hey guys,<br><br>With our Rocket.Chat server snap.  We've had several cases now where users come to us trying to figure out why it hasn't started yet after installing.<br><br>Our snap: <a href="https://github.com/RocketChat/Rocket.Chat/blob/develop/.snapcraft/stable/snapcraft.yaml">https://github.com/RocketChat/Rocket.Chat/blob/develop/.snapcraft/stable/snapcraft.yaml</a><br><br>rocketchat-mongo:<br> command: env LC_ALL=C mongod --smallfiles --dbpath=$SNAP_COMMON <br><br>After explaining to them how to get logs, it will say our mongo install is missing the dbpath.<br><br>The exact error they are getting:<br><div><div><span style="color:rgb(68,68,68);font-family:-apple-system,blinkmacsystemfont,roboto,'helvetica neue',arial,sans-serif,'apple color emoji','segoe ui','segoe ui emoji','segoe ui symbol','meiryo ui';font-size:14px;line-height:20px;background-color:rgb(249,249,249)">Error parsing command line: the argument for option '--dbpath' should follow immediately after the equal sign</span><br></div><div><span style="color:rgb(68,68,68);font-family:-apple-system,blinkmacsystemfont,roboto,'helvetica neue',arial,sans-serif,'apple color emoji','segoe ui','segoe ui emoji','segoe ui symbol','meiryo ui';font-size:14px;line-height:20px;background-color:rgb(249,249,249)"><br></span></div>This seems like for some reason SNAP_COMMON isn't getting set.<div><br></div><div>I've confirmed that they are using version 2.15 of snap / snapd.</div><div><br></div>I also asked them to drop into the snap: sudo snap run --shell rocketchat-server<br><br>Then do an: env to see if SNAP_COMMON is even set. From there it does seem to be set. <br><br>Ideas?</div></div><div dir="ltr">-- <br></div><div data-smartmail="gmail_signature"><div dir="ltr">
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                                                                <b style="display:block;font-size:12px">Aaron Ogle</b>
                                                                <span style="color:rgb(153,153,153);font-size:10px;display:block">Core Developer</span>
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                                                                <p style="margin:0px;padding:0px"><a href="mailto:aaron.ogle@rocket.chat" style="color:rgb(156,160,172);font-size:10px" target="_blank">aaron.ogle@rocket.chat</a></p>
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                                                                <p style="margin:0px;padding:0px"><a href="https://demo.rocket.chat/direct/aaron.ogle" style="color:rgb(156,160,172);font-size:10px" target="_blank">@aaron.ogle</a></p>
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                                                                <p style="margin:0px;padding:0px"><a href="https://rocket.chat" style="color:rgb(156,160,172);font-size:10px" target="_blank">https://rocket.chat</a></p>
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