<?xml version="1.0" encoding="utf-16"?><html><head><style type="text/css"></style></head><body><div>Hi Carlo, thanks for your feedback playing about that with Alfonso. We found problems detecting SIM with that modem. The strange thing is that SIM cards that I tested are working on other devices and connected with Dell both of them fail. The error is always 'sim-missing'.</div><div><br /></div><div>I don't know how to solve that and I don't have feedback from Dell.</div><div><br /></div><div>Regards.</div><div><br /></div><div>Oriol</div><div><br /></div> <div>------ Original Message ------</div> <div>From: "Carlo Lobrano" <<a href="mailto:c.lobrano@gmail.com">c.lobrano@gmail.com</a>></div> <div>To: <a href="mailto:snapcraft@lists.snapcraft.io">snapcraft@lists.snapcraft.io</a>; <a href="mailto:oriol.rius@gmail.com">oriol.rius@gmail.com</a>; <a href="mailto:alfonso.sanchez-beato@canonical.com">alfonso.sanchez-beato@canonical.com</a></div> <div>Sent: 06-Sep-16 09:59:19</div> <div>Subject: Fwd: Re: 4G on Dell IoT Gateway</div><div><br /></div> <div id="x0f698f992aea43c"><blockquote cite="CA+KuA8cA=rNv0kcCLQiYGUYY71=vzfyWvTPsT0ZAVCOeqs4Vtg@mail.gmail.com" type="cite" class="cite2"> <div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Hi Oriol,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br /></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">according to this output</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br /></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">Status | lock: 'unknown'</span><br style="font-family:arial,sans-serif;font-size:12.8px" /><span style="font-family:arial,sans-serif;font-size:12.8px"> | unlock retries: 'unknown'</span><br style="font-family:arial,sans-serif;font-size:12.8px" /><span style="font-family:arial,sans-serif;font-size:12.8px"> | state: 'failed'</span><br style="font-family:arial,sans-serif;font-size:12.8px" /><span style="font-family:arial,sans-serif;font-size:12.8px"> | failed reason: 'sim-missing'</span><br style="font-family:arial,sans-serif;font-size:12.8px" /><span style="font-family:arial,sans-serif;font-size:12.8px"> | power state: 'on'</span><br style="font-family:arial,sans-serif;font-size:12.8px" /><span style="font-family:arial,sans-serif;font-size:12.8px"> | access tech: 'unknown'</span><br style="font-family:arial,sans-serif;font-size:12.8px" /><span style="font-family:arial,sans-serif;font-size:12.8px"> | signal quality: '0' (cached)</span><br /></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br /></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">it looks like the SIM is not recognized at all, like it was not there. If the problem was only the PIN lock, the status should be something like</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br /></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">lock: 'sim-pin'</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">...</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">state: 'locked'</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br /></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">in this last state, you could send the pin using</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br /></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">mmcli -i <SIM_ID> --pin=<PIN></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br /></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">or the others sim related mmcli commands.</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br /></span></div><div class="gmail_default"><span style="font-size:12.8px">Sorry for the silly question, but are you sure that the SIM is properly inserted?</span></div><div class="gmail_default"><span style="font-size:12.8px"><br /></span></div><div class="gmail_default"><span style="font-size:12.8px">Best regards,<br />Carlo</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br /></div><div class="gmail_quote"><div class="gmail_quote"><br type="attribution" /><div dir="ltr">Hi Oriol,<br /><div class="gmail_extra"><br /><div class="gmail_quote"><span class="gmail-">On Mon, Sep 5, 2016 at 4:04 PM, Oriol Rius <span dir="ltr"><<a href="mailto:oriol.rius@gmail.com">oriol.rius@gmail.com</a>></span> wrote:<br /><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><u></u> <div>Hi, again about Dell IoT Gateway 5000 with Snappy 15.04 I have a problem trying to set up a 4G connection using nmcli and mmcli without success. Simple capabilities doesn't work and Dell support it's slow and insufficient.<div><br /></div><div>My first problem starts trying to validate the PIN. But in the end what I need is a simple tutorial or manual that help me how to set up the internet connection. I found some information reading mailing lists and googling, but everything is imprecise and incomplete. About the modem I use:</div></div></blockquote><div><br /></div></span><div>First, note that the HE910 is a HSPA modem and does not support 4G.</div><div><br /></div><div>You can try to activate cellular data with these steps:</div><div><br /></div><div>1. Deactivate SIM PIN with another device</div><div>2. Execute these commands:</div><div><br /></div><div>nmcli c add type gsm ifname ttyACM3 con-name gsmconn apn <your_operator_apn><br /></div><div>nmcli r wwan on<br /></div><div><br /></div><div>As you see you need to use nmcli instead of mmcli because we are controlling the modem from NetworkManager so it can take control of the connection and configure routes.</div><div><br /></div><div>HTH,</div><div>Alfonso</div><div><div class="gmail-h5"><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div><div><br /></div><div># mmcli -m 0<br /><br />/org/freedesktop/ModemManager1<wbr>/Modem/0 (device id 'b73aa014c0d2097ce1e62fd9aa2a8<wbr>2c6f8dc6307')<br /> -------------------------<br /> Hardware | manufacturer: 'Telit'<br /> | model: 'HE910-D'<br /> | revision: '12.00.086'<br /> | supported: 'gsm-umts'<br /> | current: 'gsm-umts'<br /> | equipment id: '356136070745999'<br /> -------------------------<br /> System | device: '/sys/devices/pci0000:00/0000:<wbr>00:14.0/usb1/1-4/1-4.1'<br /> | drivers: 'cdc_acm, cdc_ether'<br /> | plugin: 'Dell'<br /> | primary port: 'ttyACM3'<br /> | ports: 'ttyACM3 (at), wwan0 (net), ttyACM0 (at)'<br /> -------------------------<br /> Numbers | own : 'unknown'<br /> -------------------------<br /> Status | lock: 'unknown'<br /> | unlock retries: 'unknown'<br /> | state: 'failed'<br /> | failed reason: 'sim-missing'<br /> | power state: 'on'<br /> | access tech: 'unknown'<br /> | signal quality: '0' (cached)<br /> -------------------------<br /> Modes | supported: 'allowed: 2g, 3g; preferred: none'<br /> | current: 'allowed: any; preferred: none'<br /> -------------------------<br /> Bands | supported: 'unknown'<br /> | current: 'unknown'<br /> -------------------------<br /> IP | supported: 'none'<br /> -------------------------<br /> SIM | path: 'none'<br /><br /> -------------------------<br /> Bearers | paths: 'none'<br /></wbr></wbr></wbr></div><div><br /></div><div><br /></div><div>Can you recommend any resource that help me on that? </div><div><br /></div><div>Thank you very much.</div><div><br /></div><div>Regards.</div><span><font color="#888888"><div>Oriol</div></font></span></div><br />--<br /> Snapcraft mailing list<br /> <a href="mailto:Snapcraft@lists.snapcraft.io">Snapcraft@lists.snapcraft.io</a><br /> Modify settings or unsubscribe at: <a href="https://lists.ubuntu.com/mailman/listinfo/snapcraft" rel="noreferrer">https://lists.ubuntu.com/mailm<wbr>an/listinfo/snapcraft</wbr></a><br /> <br /></blockquote></div></div></div><br /></div></div><div><div class="gmail-h5"> <br />--<br /> Snapcraft mailing list<br /> <a href="mailto:Snapcraft@lists.snapcraft.io">Snapcraft@lists.snapcraft.io</a><br /> Modify settings or unsubscribe at: <a href="https://lists.ubuntu.com/mailman/listinfo/snapcraft" rel="noreferrer">https://lists.ubuntu.com/mailm<wbr>an/listinfo/snapcraft</wbr></a><br /> <br /></div></div></div> </div><br /></div> </blockquote></div> </body></html>