<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Hi Oriol,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">then I guess the problem is just that, unfortunately I am no help for this</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Regards</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 6 September 2016 at 11:48, Oriol Rius <span dir="ltr"><<a href="mailto:oriol.rius@gmail.com" target="_blank">oriol.rius@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><u></u><div><div>Hi Carlo, thanks for your feedback playing about that with Alfonso. We found problems detecting SIM with that modem. The strange thing is that SIM cards that I tested are working on other devices and connected with Dell both of them fail. The error is always 'sim-missing'.</div><div><br></div><div>I don't know how to solve that and I don't have feedback from Dell.</div><div><br></div><div>Regards.</div><span class="HOEnZb"><font color="#888888"><div><br></div><div>Oriol</div></font></span><div><div class="h5"><div><br></div>
<div>------ Original Message ------</div>
<div>From: "Carlo Lobrano" <<a href="mailto:c.lobrano@gmail.com" target="_blank">c.lobrano@gmail.com</a>></div>
<div>To: <a href="mailto:snapcraft@lists.snapcraft.io" target="_blank">snapcraft@lists.snapcraft.io</a>; <a href="mailto:oriol.rius@gmail.com" target="_blank">oriol.rius@gmail.com</a>; <a href="mailto:alfonso.sanchez-beato@canonical.com" target="_blank">alfonso.sanchez-beato@<wbr>canonical.com</a></div>
<div>Sent: 06-Sep-16 09:59:19</div>
<div>Subject: Fwd: Re: 4G on Dell IoT Gateway</div><div><br></div>
<div><blockquote cite="http://CA+KuA8cA=rNv0kcCLQiYGUYY71=vzfyWvTPsT0ZAVCOeqs4Vtg@mail.gmail.com" type="cite">
<div dir="ltr"><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">Hi Oriol,</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif">according to this output</div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">Status | lock: 'unknown'</span><br style="font-family:arial,sans-serif;font-size:12.8px"><span style="font-family:arial,sans-serif;font-size:12.8px"> | unlock retries: 'unknown'</span><br style="font-family:arial,sans-serif;font-size:12.8px"><span style="font-family:arial,sans-serif;font-size:12.8px"> | state: 'failed'</span><br style="font-family:arial,sans-serif;font-size:12.8px"><span style="font-family:arial,sans-serif;font-size:12.8px"> | failed reason: 'sim-missing'</span><br style="font-family:arial,sans-serif;font-size:12.8px"><span style="font-family:arial,sans-serif;font-size:12.8px"> | power state: 'on'</span><br style="font-family:arial,sans-serif;font-size:12.8px"><span style="font-family:arial,sans-serif;font-size:12.8px"> | access tech: 'unknown'</span><br style="font-family:arial,sans-serif;font-size:12.8px"><span style="font-family:arial,sans-serif;font-size:12.8px"> | signal quality: '0' (cached)</span><br></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">it looks like the SIM is not recognized at all, like it was not there. If the problem was only the PIN lock, the status should be something like</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">lock: 'sim-pin'</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">...</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">state: 'locked'</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">in this last state, you could send the pin using</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">mmcli -i <SIM_ID> --pin=<PIN></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br></span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px">or the others sim related mmcli commands.</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><span style="font-family:arial,sans-serif;font-size:12.8px"><br></span></div><div class="gmail_default"><span style="font-size:12.8px">Sorry for the silly question, but are you sure that the SIM is properly inserted?</span></div><div class="gmail_default"><span style="font-size:12.8px"><br></span></div><div class="gmail_default"><span style="font-size:12.8px">Best regards,<br>Carlo</span></div><div class="gmail_default" style="font-family:arial,helvetica,sans-serif"><br></div><div class="gmail_quote"><div class="gmail_quote"><br type="attribution"><div dir="ltr">Hi Oriol,<br><div class="gmail_extra"><br><div class="gmail_quote"><span>On Mon, Sep 5, 2016 at 4:04 PM, Oriol Rius <span dir="ltr"><<a href="mailto:oriol.rius@gmail.com" target="_blank">oriol.rius@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><u></u>
<div>Hi, again about Dell IoT Gateway 5000 with Snappy 15.04 I have a problem trying to set up a 4G connection using nmcli and mmcli without success. Simple capabilities doesn't work and Dell support it's slow and insufficient.<div><br></div><div>My first problem starts trying to validate the PIN. But in the end what I need is a simple tutorial or manual that help me how to set up the internet connection. I found some information reading mailing lists and googling, but everything is imprecise and incomplete. About the modem I use:</div></div></blockquote><div><br></div></span><div>First, note that the HE910 is a HSPA modem and does not support 4G.</div><div><br></div><div>You can try to activate cellular data with these steps:</div><div><br></div><div>1. Deactivate SIM PIN with another device</div><div>2. Execute these commands:</div><div><br></div><div>nmcli c add type gsm ifname ttyACM3 con-name gsmconn apn <your_operator_apn><br></div><div>nmcli r wwan on<br></div><div><br></div><div>As you see you need to use nmcli instead of mmcli because we are controlling the modem from NetworkManager so it can take control of the connection and configure routes.</div><div><br></div><div>HTH,</div><div>Alfonso</div><div><div><div> </div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;border-left-color:rgb(204,204,204);padding-left:1ex"><div><div><br></div><div># mmcli -m 0<br><br>/org/freedesktop/ModemManager1<wbr>/Modem/0 (device id 'b73aa014c0d2097ce1e62fd9aa2a8<wbr>2c6f8dc6307')<br> -------------------------<br> Hardware | manufacturer: 'Telit'<br> | model: 'HE910-D'<br> | revision: '12.00.086'<br> | supported: 'gsm-umts'<br> | current: 'gsm-umts'<br> | equipment id: '356136070745999'<br> -------------------------<br> System | device: '/sys/devices/pci0000:00/0000:<wbr>00:14.0/usb1/1-4/1-4.1'<br> | drivers: 'cdc_acm, cdc_ether'<br> | plugin: 'Dell'<br> | primary port: 'ttyACM3'<br> | ports: 'ttyACM3 (at), wwan0 (net), ttyACM0 (at)'<br> -------------------------<br> Numbers | own : 'unknown'<br> -------------------------<br> Status | lock: 'unknown'<br> | unlock retries: 'unknown'<br> | state: 'failed'<br> | failed reason: 'sim-missing'<br> | power state: 'on'<br> | access tech: 'unknown'<br> | signal quality: '0' (cached)<br> -------------------------<br> Modes | supported: 'allowed: 2g, 3g; preferred: none'<br> | current: 'allowed: any; preferred: none'<br> -------------------------<br> Bands | supported: 'unknown'<br> | current: 'unknown'<br> -------------------------<br> IP | supported: 'none'<br> -------------------------<br> SIM | path: 'none'<br><br> -------------------------<br> Bearers | paths: 'none'<br></div><div><br></div><div><br></div><div>Can you recommend any resource that help me on that? </div><div><br></div><div>Thank you very much.</div><div><br></div><div>Regards.</div><span><font color="#888888"><div>Oriol</div></font></span></div><br>--<br>
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