[lubuntu-users] "Read more" link to Lubuntu Discourse still broken???

Tue Oct 22 18:49:50 UTC 2024

Aaron:

Thanks for a thorough reply . . . still looking at this as a
"somewhere on your end" problem . . . as I not only have been checking
on Discourse from a few different machines on my home ISP . . . while
other Discourse forums work without issue, as mentioned before . . . .
But I also have checked from two different workplace networks . . .
with same result.  So, only way to look at it, the entire Los Angeles
area networking systems do not provide access to Lubuntu Discourse???
Possibly . . . .

But the "use a VPN, unless you already are, then don't use it" seems a
bit . . . unfocused???

Certainly it is understood that "this is all for free" . . . but, the
contribution that could be offered to help or get help by
readers/users of Lubuntu are thus stymied when Discourse is
consistently "404 erroring" or lost in cyberspace/time of blinking 4
dots . . . .  We must be moving on . . . .

F

On Tue, Oct 22, 2024 at 11:39 AM Aaron Rainbolt <arraybolt3 at gmail.com> wrote:
>
> FYI to Bryan, your emails aren't making it to the entire mailing list.
> You probably want to use "Reply All" or "Reply List" in your email
> client of choice. (I forget this constantly :P)
>
> Fritz, Bryan, et. al: We are aware of some issues with accessing
> Discourse in general, which we are working on. We have gotten several
> reports of these, and our sysadmin is working on it. I would like to
> use this time to remind everyone that Lubuntu is an open-source
> project provided for free, and support is given on a best-effort
> basis. Nobody likes the forums being down (especially not us since we
> store documentation there!), but sometimes things take time and ETAs
> can be hard to give.
>
> However, to me it sounds like the issue you and Fritz are usually
> having is something different, since you've constantly had access
> issues from what I understand, even when Discourse is otherwise
> healthy. Most likely the reason lubuntu.me is loading but nothing else
> is, is because Canonical hosts the lubuntu.me server, but we host
> most/all of the rest of the Lubuntu servers ourselves. For most
> people, this works great, but for some people, it apparently is
> resulting in this behavior. Since this happens even when Discourse is
> working right, it's very likely that the issue is somewhere between
> our servers and your ISP, in which case, there's nothing we can do
> except for perhaps figure out *where* in between is broken and nag
> them to fix things, or perhaps migrate infra to new servers (which
> costs money). But it's hard to confirm this would even fix the problem
> since we can't reproduce it. Like with most other bugs, if we can't
> reproduce it, we probably can't solve it.
>
> *Please try to connect using a VPN, or Tor, or a proxy, or whatever
> you happen to have easy access to.* (Riseup VPN is free and available
> from the Snap Store, installation instructions are at
> https://riseup.net/en/linux.) If that resolves the issue, then it's
> even more likely that the problem is between our servers and your ISP.
> That will also give you a working solution. On the other hand, if
> you're actively using Tor, a proxy, or a VPN, try disabling it and see
> if that fixes it. Do *something* that re-routes the traffic from your
> machine to our servers. That is your best bet for fixing the issue.
>
> Note that all of the above probably won't fix the issue now since
> we're still working on fixing things. I can't load Discourse right
> now. If I remember, I'll try to send an email once I can access
> Discourse to let everyone know to try again.
>
> --
> Aaron Rainbolt
> Lubuntu Council Member
>
> On Tue, Oct 22, 2024 at 9:22 AM Fritz Hudnut <este.el.paz at gmail.com> wrote:
> >
> > Bryan, et al:
> >
> > Hmm . . . Launchpad . . . might look into that, in the same way that
> > frivolous lawsuits can initiate a response or at least make money . .
> > . .  : - )
> >
> > But, yes, you are correct, in any recovery or healing process, the
> > first step is acknowledging that there is a problem . . . then the
> > following steps to wellness will become clear.
> >
> > Until then, denial is the name of a river in some far away place . . .
> > "we see nothing, we know nothing."  [Quote from Sgt Schultz]
> >
> > On Mon, Oct 21, 2024 at 5:39 PM Bryan Boy <junpiemanaka at yahoo.com> wrote:
> > >
> > > I think Launchpad has a space for Lubuntu in it somewhere but I don't think they'd count that as a bug towards Lubuntu itself.. this is infrastructure. Lubuntu itself (the maintainers) need to publicly (in some form) confirm the problem and provide status updates. Otherwise all we're going to keep doing is what we're already doing and scratch our heads.
> > > On Sunday, October 20, 2024 at 08:28:50 PM EDT, Fritz Hudnut <este.el.paz at gmail.com> wrote:
> > >
> > >
> > > Bryan, thanks for the post on it, in my case this has been going on  for years.  Perhaps a bug report?  Can't remember which one handles Ubuntu based bugs?
> > >
> > > F
> > >
> > > On Sunday, October 20, 2024, Bryan Boy <junpiemanaka at yahoo.com> wrote:
> > > > I've been dealing with the same. Can also confirm the same... cleared my cache, tried different browser... nada.
> > > > I recall that some of the council members lurk around Reddit but I really don't. Would definitely do some good to at least put out a post on Mastadon or Reddit for people to understand what's going on...
> > > > On Sunday, October 20, 2024 at 07:19:41 PM EDT, Fritz Hudnut <este.el.paz at gmail.com> wrote:
> > > >
> > > > Folks:
> > > >
> > > > Still can't get Discourse to load, in any of my OSs . . . today I
> > > > could get to lubuntu.me and see the website, but clicking on the forum
> > > > tab loads the 4 dots.  I think I had tried to reply by email from the
> > > > email digest that I still get a few weeks back and that took a few
> > > > days to bounce back, "not delivered" . . . .
> > > >
> > > > I cleared the cache in my Pop_OS FF and tried again . . . not working.
> > > > I wanted to reply to the guy who is running Lubuntu on his MBP '09 . .
> > > > . as I still have an '09 running . . . but, nope, not working.
> > > >
> > > > I previously emailed mr Ward about it . . . as he was in charge of
> > > > handling technical stuff on the forum at one point a few years back .
> > > > . . no reply from him either . . . .  And, on this prior email I sent
> > > > to this list about the problem I don't think there was a reply . . .
> > > > guess it doesn't matter??  Problem is when I went to the Downloads
> > > > page and clicked on the "testing" link, to show data about testing
> > > > versions . . . guess where it is???  Discourse . . . got the blinking
> > > > four dots there as well.
> > > >
> > > > F
> > > >
> > > > --
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> > > >