Printer installs, status OK, but won't print

John Hupp lubuntu at prpcompany.com
Mon Apr 21 15:20:22 UTC 2014


On 4/21/2014 11:13 AM, Barry Titterton wrote:
> On 21/04/14 15:59, John Hupp wrote:
>> Under the newly installed 14.04, a USB-connected HP 1315 PSC 
>> installed cleanly, and its status is OK, but it won't print.  A small 
>> test job appears in the queue briefly and then disappears, but on the 
>> printer there is no activity whatsoever.
>>
>> Printer Properties: Settings: Printer State is currently: Idle - 
>> Sending data to printer.
>>
>> During installation I selected for the driver: HP LaserJet 1300 
>> Foomatic/pxlmono [en] (recommended), which I think is part of the 
>> HPLIP collection.
>>
>> I do note that though the above was the recommended driver, this is 
>> not a LaserJet but an inkjet, so that is the only suspicious item in 
>> my view.
>>
>> The printer was working fine under Win XP.
>>
>> The machine is a Pentium 4 @ 1.6 GHz with 500 MB.
>>
>> How can I troubleshoot this?
>>
> Hi John,
>
> The HPLIP website says that your printer is supported:-
>
> http://hplipopensource.com/hplip-web/models/psc/psc_1310_series.html
>
> I think that you may have selected the wrong driver. The web page 
> suggests that the driver name should be something like 
> PSC_1310_Series. Try deleting the laserjet driver and adding the 
> printer again, then look for a driver with a PSC name.
>
> Barry T

Thanks Barry and Andre for the rapid responses.  I realized that I had 
made a premature post almost as soon as I hit Send.  I checked Synaptic 
and found that HPLIP was not, in fact, installed.

Install...Add...Select --> Done!



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