[Lubuntu-qa] People do not understand the desktop installer

[Nio Wiklund]

On 2013-11-23 07:55, Ali Linx (amjjawad) wrote:
> 
> On Sat, Nov 23, 2013 at 10:43 AM, Nio Wiklund <nio.wiklund at gmail.com
> <mailto:nio.wiklund at gmail.com>> wrote:
> 
>     It happened again :-(
> 
>     See this link
>     http://ubuntuforums.org/showthread.php?t=1769482&page=79&p=12855281#post12855281
> 
>     and oldfred's reply in the following post.
>     -----
>     "I have never trusted any of the auto install options. Generally they
>     seem to work, but often then when things start to go wrong, they just
>     snowball.
> 
>     I find that Something else or manual install has always worked, but then
>     you have to know more than most new users. You have to manually
>     partition, choose partitions format like ext4 and mount like / (root).
>     Only users that have previously installed or know about partitions could
>     do that.
> 
>     I also find it safer to have Windows on one drive and Linux on other
>     drives, but many users today have laptops, so they do not have that
>     option unless they use an external drive. "
>     -----
>     I think this another way of describing the problem. There are not enough
>     warnings in the desktop and alternate installers. And it should be easy
>     to fix it.
> 
>     Best regards
>     Nio
> 
> 
> If anyone is interested, I am ready to chair a session (Google Hangout)
> to discuss and do a brainstorming about this.
> 
> I still believe Ubiquity is not broken despite some bugs and to be fair,
> it is not always the users' fault but maybe our fault too for not
> providing clear and enough explanation? but then again, whenever I think
> about it, I ended up to find out that most of those users are NOT
> actually 'reading' because they are still dealing with Linux as it is
> just a Windows a like system that whatever worked for them in Windows,
> might also work with Linux - click click, next next, ok ok, cancel
> cancel, etc without reading - and as all of you know, Linux is not
> Windows :)
> 
> We DO need to, not only spread the word of Linux/Ubuntu (and its
> flavours) but to ALSO explain how to use that in the best and correct way.
> 
> Newcomers may not be interested in 'reading' so why not give them
> something interested to watch for example?
> 
> I think we have discussed all the options in the past. IMHO, if anyone
> really wants to end this discussion once and for all, I'd recommend to
> have a meeting or brainstorming session to finish this because IMHO, it
> is a waste of time to talk about it every now and then :) either to sit,
> talk and reach to an agreement or roadmap of what we can do and what we
> can't do or simply keep everything as it is a move forward and I'd
> choose the first option :)
> 
> Thank you!
> 
> -- 
> Remember: "All of us are smarter than any one of us."
> Best Regards,
> amjjawad <https://wiki.ubuntu.com/amjjawad>
> Areas of Involvement <https://wiki.ubuntu.com/amjjawad/AreasOfInvolvement>
> My Projects <https://wiki.ubuntu.com/amjjawad/Projects>

Hi Ali, Lyz, Nicholas and everybody else who cares about this problem,

We have discussed it, but the installers remain unchanged, and more
people overwrite their systems. How can we change the installers?

Should this issue be raised to the Ubuntu or Canonical level rather than
this Lubuntu discussion mail forum?

It would be nice with a video clip, but there is a big risk, that users
in the 'risk category' will not watch that video. A big red warning must
be there right in front of the user during the installation, and it
should be necessary to click somewhere else (and not only press the
Enter key) to get passed that warning.

Best regards
Nio