urgent help required on lubuntu livecd

[Nio Wiklund]

Hi Sunita and Jonathan,

I tested in a computer, where I run the installer successfully with

Ubuntu 12.04 LTS (64-bit) and
Lubuntu 12.04 (32-bit and 64-bit)

I downloaded lubuntudspacekohadrupal-1.4.iso and it does not work, I get
the same error as you Sunita: The installer does not start. So I don't
think it is an issue with Lubuntu or Ubuntu, but with the customisation.

It runs the Ubuntu flavour plymouth dots, but the login screen and the
desktop environment are Lubuntu's 12.04 style.

uname -a
3.2.0.23-generic-pae #36-Ubuntu SMP ...

Best regards
Nio

On 2013-07-21 03:00, Nio Wiklund wrote:
> Hi again Sunita,
> 
> Do you realize that you are asking the Lubuntu community group of
> volunteers? If you need urgent action, maybe you should ask Canonical,
> the company supporting Ubuntu, for professional help.
> 
> -o-
> 
> From which version of Ubuntu are you starting? 12.04.2 LTS, 12.10 or
> 13.04? Which Lubuntu software are you including, if any?
> 
> Have you checked if CDs made with the corresponding original Ubuntu or
> Lubuntu iso file work?
> 
> And please give us the computer specs:at least CPU, RAM (how much),
> graphics card/chip, and if there is also USB 2 (as an alternative to
> booting from CD/DVD).
> 
> Otherwise it will be hard for us to give advice.
> 
> Best regards
> Nio
> 
> On 2013-07-21 01:45, Sunita Barve wrote:
>> Hi
>>
>> The livecd was basically configured using uck.
>>
>> For creating livecd ubuntu 64 bit installation was used to create base
>> iso and then small edits required were done on laptop with 8 GB RAM and
>> 1 TB disk space and CD was finalised.
>>
>> We bring out regularly new iso with new upgrades of the software on
>> livecd. The livecd created by us are regularly uploaded on sourceforge.
>> The earlier version of same livecd did not create above problem.
>>
>> By checking on web we realised that ubiquity-slideshow-lubuntu creates
>> above error. We tried to then remove that file but still same error is
>> coming.
>>
>> Can someone look at the
>> http://sourceforge.net/projects/liblivecd/files/?source=navbar the
>> latest iso and earlier iso. The latest iso which we uploaded is giving
>> an error as "installer encountered an error...." error when installation
>> is tried on laptops and desktops.
>>
>> reg
>>
>> Sunita
>>
>>
>>
>>
>>
>>
>> On Sun, Jul 21, 2013 at 4:44 AM, nio wiklund <nio.wiklund at gmail.com
>> <mailto:nio.wiklund at gmail.com>> wrote:
>>
>>     As Ali wrote, please describe the computers! I would like to add:
>>     Specify at least CPU, RAM (how much), graphics card/chip, and if
>>     there is also USB 2 (as an alternative to booting from CD/DVD).
>>
>>     It makes it easier for us to give relevant advice.
>>
>>     And when do you need it working?
>>
>>     Best regards
>>     Nio
>>
>>
>>     2013/7/20 Ali Linx (amjjawad) <amjjawad at gmail.com
>>     <mailto:amjjawad at gmail.com>>
>>
>>
>>         On Sat, Jul 20, 2013 at 8:57 PM, Ali Linx (amjjawad)
>>         <amjjawad at gmail.com <mailto:amjjawad at gmail.com>> wrote:
>>
>>
>>             On Sat, Jul 20, 2013 at 8:04 PM, Sunita Barve
>>             <sunitabarve at gmail.com <mailto:sunitabarve at gmail.com>> wrote:
>>
>>
>>                 We created a livecd using lubuntu and we realised one
>>                 problem with the iso is the installation does not work
>>                 on any laptop it gives an error as "installer
>>                 encountered an error. A desktop session will now be run
>>                 so that you may investigate the problem or try
>>                 installing again." When desktop session comes if we
>>                 click on install option again nothing happens.
>>
>>                 For the same iso if we try installing it on assembled
>>                 desktops mouse and keyboard does not get detected.
>>
>>                 Can somebody help us to solve this issue little
>>                 urgently. We need to use this livecd for the workshop we
>>                 are conducting and where we will have mix of computer
>>                 configuration machines such as laptops/assembed desktops
>>                 hence before the workshop we need to sort out this issue.
>>
>>                 A quick help is appreciated.
>>
>>                 reg
>>
>>                 Sunita Barve
>>                 Pune, India
>>
>>
>>
>>             Hi Sunita,
>>
>>             How did you create that LiveCD?
>>             Have you checked MD5SUM for the downloaded ISO?
>>             Have you burned it at low speed such as 8x?
>>             What kind of machines are you trying to run Lubuntu LiveCD
>>             on? CPU?
>>
>>             Sorry for the late reply :)
>>
>>
>>         Also, this is a good link to have a look
>>         at: https://help.ubuntu.com/community/Lubuntu/GetLubuntu
>>
>>
>>
>>         -- 
>>         *Remember: "All of us are smarter than any one of us."
>>         *Best Regards,
>>         amjjawad <https://wiki.ubuntu.com/amjjawad> - StartUbuntu
>>         Project
>>         <https://wiki.ubuntu.com/Lubuntu/CommunicationsTeam/WOWLubuntu/StartUbuntu> - Linux
>>         Brainstorming
>>         <https://www.facebook.com/groups/352004991569676/> - Mubuntu
>>         <http://amjjawad.blogspot.com/2013/07/draft-mubuntu-simple-minimal-system.html>
>>         Ubuntu GNOME <http://ubuntugnome.org/> - Xubuntu
>>         <http://xubuntu.org/> - Peppermint <http://peppermintos.com/about/> 
>>
>>
>>
>>         --
>>         Lubuntu-users mailing list
>>         Lubuntu-users at lists.ubuntu.com
>>         <mailto:Lubuntu-users at lists.ubuntu.com>
>>         Modify settings or unsubscribe at:
>>         https://lists.ubuntu.com/mailman/listinfo/lubuntu-users
>>
>>
>>
>>
>>     -- 
>>     sudodus alias Nio Wiklund
>>
>>
>>
>>
>> -- 
>> Sunita Barve, Ph. D.
>> Senior Technical Officer
>> National Chemical Laboratory
>> Dr, Homi Bhaba Road
>> Pune 411008, INDIA
>> Email :sunitabarve at gmail.com <mailto:sunitabarve at gmail.com>
> 
> ----------------------------------------------------------------------
On 07/20/2013 04:45 PM, Sunita Barve wrote:

> The livecd was basically configured using uck.
>
> For creating livecd ubuntu 64 bit installation was used to create
> base iso and then small edits required were done on laptop with 8 GB
> RAM and 1 TB disk space and CD was finalised.

OK.  So this livecd is a customized distribution, based originally on
Lubuntu.  It is not in any sense a standard normal official supported
Lubuntu LiveCD.

(1) Please provide the script that allows someone else to duplicate the
creation and testing of your custom CD, starting from an official
Lubuntu CD.  If you make changes manually (by hand with commands or in a
GUI), please provide detailed step-by-step instructions describing
exactly how to make each of the changes you made to create your CD.

Without providing complete and accurate "steps to reproduce" the ISO
image you are using, I doubt others can provide you the kind of help you
are requesting.  This is "your" Linux distribution, not Lubuntu!

(2) It would also be good if you could describe what Quality Assurance
testing you do on your customized ISO images before you release them.

> We bring out regularly new iso with new upgrades of the software on
> livecd. The livecd created by us are regularly uploaded on
> sourceforge.

Which is nice, but not really of value here... we need the tools and
information to build the ISO image, not the image itself, to have any
chance of troubleshooting this.

Lubuntu folks: This request is not about Lubuntu itself failing to
install.  It is about an issue with a customized CD image that Sunita
has made.  UCK is the "Ubuntu Customization Kit".  Without knowing
exactly how the image has been customized, debugging issues in that
image is not terribly practical.

Jonathan