Support Team

maps.backward at gmail.com
Thu Jan 12 04:17:21 UTC 2012


1 sure. I like this structure more anyway.
2 I'm hearing you say we communicate through different means so we should have one non-real time means to chat that's not disruptive to the general public. Isn't that called another mailing list? :) As a list hater, I think that seems best.

wxl




On Jan 11, 2012 8:07 PM, Phill Whiteside <phillw at ubuntu.com> wrote: 

Hi folks,
as Support Team could well be a meeting point of different support forums (ubuntu, lxde, askubuntu etc.), IRC channels (lubuntu, lxde etc.), general mailing list and any other means people help out it's taken me a little while to envision a structure for it. So, here goes my v0.1 attempt I am trusting you all to improve on it!

1) It does not have a 'Team Leader' in the usual sense of it, but a co-ordinator.2) Due to the fact some people don't like Forums, some people don't like IRC and we are scattered across Time-Zones I suggest it is run by email.

This then begs the question, is such a grouping going to replicate / detract from our mailing list or can it be a list where people can 'chat' - a bit like an offtopic IRC channel where support is done on support and we swap ideas / recipes / life in general?

Your thoughts on the matter would be appreciated & please feel free to suggest something completely different that can accommodate all the various ways in which support is given.

Regards,
Phill.
-- 
https://wiki.ubuntu.com/phillw



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