Lubuntu 12.04 - Feedback/Users' Satisfaction

Ali Linx (amjjawad) amjjawad at gmail.com
Fri Apr 27 16:25:47 UTC 2012


Hi Michael :)

Thank you!

Poll or survey, short and simple, just like this one:
https://wiki.ubuntu.com/Lubuntu/CommunicationsTeam/Polls

The shorter it will be, the better. I have done two on Ubuntu Forum and
both are still going:

http://ubuntuforums.org/showthread.php?t=1878387
http://ubuntuforums.org/showthread.php?t=1875976

The down side of a Forum Poll is sometimes, it turns to an endless
discussion. Luckily, that never happened in the above two threads as far as
I can remember but for something like "how do you rate Lubuntu 12.04" or
"are you happy with Lubuntu 12.04 or not", that might be it and discussion
will start over. However, we are not forced to read each and every post, we
could just have a look on the numbers of the poll/survey.

I don't really know which is better? I know people hate when I keep talking
about Forums which were and still my favorite place/tool so I'm trying to
adopt different approaches and be more open to suggestions :)

I LOVE questions on Facebook but NOT everyone has a Facebook Account.

As for reaching our users, leave that to me, I'm almost everywhere where
our users are exist.

Since I became admin on Facebook Page (
https://www.facebook.com/Lubuntu.Official.Page), more than 400 users liked
the page and the feedback over there are GREAT so far about Lubuntu 11.10.

I once had a site where you can create free poll and send the link to
people but I need something much better and more professional.

Your idea is great but not sure what exactly do we need to do it?
As for Facebook Questions (Poll) and Forums Poll, that is piece of cake.

Thanks!

On Fri, Apr 27, 2012 at 8:14 PM, Michael Basse <ubuntu at alpha-unix.de> wrote:

> Hi Ali,
> first of all its a very good idea.
> I am not exactly sure what you mean by "Poll". "just" a forumthread with
> 1-2 options to pick? Or some more details poll? I am remembering some
> adobe formulars, where you have different questions, you can click
> something and also leave a comment e.g. if you hit "i am not happy" a
> text-area will open where you can name a reason.
>
> I dont know the affort to create such a formular but maybe that would be
> another possibility?
>
> Maybe a 5-10 minute formular with questions about the usability, loved
> features, missing features and so on.
>
> Another interesting part would be how to inform the users about the
> feedback-possibility.
>
> Kind regards
>
> Michael
>
> Am 27.04.2012 15:13, schrieb Ali Linx (amjjawad):
> > Hi,
> >
> >
> > I do believe that one of the most important keys for success is listening
> > to users and their feedback. I'm a firm believer in this.
> > We can make it complicated and we can make it short and since we are
> > Lubunters then let's do this the short and easy way (KISS).
> >
> > What do you suggest in order to do this better?
> >
> > Suggestions:
> > 1- A Poll?
> > 2- A Forum Thread?
> > 3- Using the Mailing List?
> > 4- Other?
> >
> > IMHO, the easiest and the best is a Poll. Short and Simple.
> > A thread is not a bad idea but I do know people will never listen and
> > instead of sharing their feedback, they will start ask Qs, etc.
> > Using the mailing list may flood it with tons of Emails so not sure how
> bad
> > or good that will be?
> >
> > Your suggestions and thoughts are most welcome :)
> >
> > Thanks!
> >
> >
> >
> >
> >
>
>


-- 
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amjjawad*
Lubuntu Support Team Co-ordinator
Lubuntu Communication Team Administrator
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