On Jan 28, 2008 10:30 AM, Matthew East <<a href="mailto:mdke@ubuntu.com">mdke@ubuntu.com</a>> wrote:<br><div class="gmail_quote"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Tony,<br><div class="Ih2E3d"><br>On Jan 27, 2008 9:51 PM, Tony Yarusso <<a href="mailto:tonyyarusso@gmail.com">tonyyarusso@gmail.com</a>> wrote:<br>><br>> On Jan 27, 2008 12:05 AM, Tyler Gillies <<a href="mailto:tjgillies@gmail.com">tjgillies@gmail.com</a>> wrote:<br>
><br>> > Looking for anyone who has "add" access to create a mailing list so that<br>> the hawaii LoCo group can come together. Thanks for any help! requesting<br>> ubuntu-us-hi Thanks!<br>> ><br>
</div><div class="Ih2E3d">> You'll have to file a support request for it by e-mailing <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>. As<br>> the last thread noted, you can probably expect your list to be up and<br>
> running in mid-2012. Good luck...<br><br></div>As stated on <a href="https://wiki.ubuntu.com/LoCoTeamHowto" target="_blank">https://wiki.ubuntu.com/LoCoTeamHowto</a> the correct<br>procedure is in fact to email <a href="mailto:mailman@lists.ubuntu.com">mailman@lists.ubuntu.com</a> with your<br>
request. Jono and the sysadmin team have long ago given a commitment<br>to deal with such requests within a 2 week turnaround, so these sort<br>of remarks are simply unnecessary (at least in relation to questions<br>of local team mailing list creation).<br>
<br>If you experience substantial further delay with the creation, please<br>contact Jono directly, and if this is unsuccessful, the Community<br>Council.<br><br>Thanks<br><br>--<br>Matthew East<br><a href="http://www.mdke.org" target="_blank">http://www.mdke.org</a><br>
gnupg pub 1024D/0E6B06FF<br><font color="#888888"><br>--<br></font><div><div></div><div class="Wj3C7c">loco-contacts mailing list<br><a href="mailto:loco-contacts@lists.ubuntu.com">loco-contacts@lists.ubuntu.com</a><br><a href="https://lists.ubuntu.com/mailman/listinfo/loco-contacts" target="_blank">https://lists.ubuntu.com/mailman/listinfo/loco-contacts</a><br>
</div></div></blockquote></div><br><br clear="all">Okay....<br>a) From what I can tell, this change was never announced. Please direct me to the post on this list notifying team contacts of this, as I'm hoping I'm wrong on this one. However, the change in how to request web space wasn't, which is part of the problem we ran into on that front, causing many months of unnecessary delay.<br>
b) There are currently at least 13 requests for new lists to be created in the RT queue, dating back to October 4th, which is 16 weeks ago, not 2. Additionally, it doesn't look like any of them have received replies acknowledging receipt, much less explaining that the process has changed.<br>
c) Who do we contact for delays in areas not related to mailing lists? I tried speaking to Jono about web hosting, but he hasn't been able to do anything about it yet (this was a few months ago now).<br><br>I'm sorry if my posts are more irritable than you would like, but after wasting over a year of my time and my LoCo's and still not getting satisfactory responses from Canonical on LoCo-related issues (in the cases when we've been lucky enough to get a response at all), I am extremely disappointed and frustrated, and have very little patience left.<br>
<br>-- <br>Tony Yarusso<br><a href="http://tonyyarusso.com/">http://tonyyarusso.com/</a>