Same here... Tried to ask the people at Canonical to route <a href="http://www.ubuntu-ec.org">www.ubuntu-ec.org</a> to our new site at <a href="http://ubuntu.ec">ubuntu.ec</a> (that one I bought myself) but have not got any answer from them... I'll give the sysadmins channel a go alter and let's see what happens :) Cheers, Rubén <a href="https://launchpad.net/~hubuntu">https://launchpad.net/~hubuntu</a> <div class="gmail_quote"> On Jan 22, 2008 1:00 PM, <<a href="mailto:loco-contacts-request@lists.ubuntu.com">loco-contacts-request@lists.ubuntu.com</a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> Send loco-contacts mailing list submissions to        <a href="mailto:loco-contacts@lists.ubuntu.com">loco-contacts@lists.ubuntu.com</a> To subscribe or unsubscribe via the World Wide Web, visit        <a href="https://lists.ubuntu.com/mailman/listinfo/loco-contacts" target="_blank"> https://lists.ubuntu.com/mailman/listinfo/loco-contacts</a> or, via email, send a message with subject or body 'help' to        <a href="mailto:loco-contacts-request@lists.ubuntu.com">loco-contacts-request@lists.ubuntu.com </a> You can reach the person managing the list at        <a href="mailto:loco-contacts-owner@lists.ubuntu.com">loco-contacts-owner@lists.ubuntu.com</a> When replying, please edit your Subject line so it is more specific than "Re: Contents of loco-contacts digest..." Today's Topics:   1. Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? (Brian Burger)   2. Re: Actual replies from <a href="mailto:rt@ubuntu.com"> rt@ubuntu.com</a>? (Eddie Martinez)   3. Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? (Miguel Angel Ruiz Manzano)   4. Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com </a>? (David Giard)   5. Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? (Nick Ali)   6. Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? (Efrain Valles) ---------- Forwarded message ---------- From: "Brian Burger" <<a href="mailto:blurdesign@gmail.com">blurdesign@gmail.com</a>> To: "Ubuntu local community team (LoCo) contacts" <<a href="mailto:loco-contacts@lists.ubuntu.com"> loco-contacts@lists.ubuntu.com</a>> Date: Mon, 21 Jan 2008 19:03:32 -0800 Subject: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? Hi all, I'm the web contact person for Ubuntu Canada; last year we had Canonical's loco-hosting folks set up a Drupal site for us - our previous website had been home-hosted & static, we wanted something that more Ubuntu Canada members could contribute to easily. However, the default theme in Canonical's Drupal installation includes a whole bunch of links that're built right into the theme and broken in any website but whatever it was originally designed for. There's also no way to edit a theme in the standard Drupal installation we've been given - no SFTP/SSH access info has ever been passed on, and Drupal's theme editor module isn't installed by default. Worse, I've been waiting for four months (and three emails so far) for any response from <a href="mailto:rt@ubuntu.com"> rt@ubuntu.com</a> on fixing these issues. I've gotten NOTHING back, not even a short, "Hey we'll put you in the work queue and get back to you shortly." - just nothing. Meanwhile, the Ubuntu Canada site is broken, unthemed and unfixable. I sent the first email back in early October, have sent monthly emails since then asking for information, and gotten exactly zilch, nada & nothing in reply. So does <a href="mailto:rt@ubuntu.com"> rt@ubuntu.com</a> actually work, or is it just routed to dev/null? Frustrated, Brian Burger Ubuntu Canada Webmaster (for my sins) <a href="http://ubuntu-ca.org" target="_blank">ubuntu-ca.org</a> <a href="http://wirelizard.ca" target="_blank"> wirelizard.ca</a> ---------- Forwarded message ---------- From: "Eddie Martinez" <<a href="mailto:eddiemartinez@gmail.com">eddiemartinez@gmail.com</a>> To: "Ubuntu local community team (LoCo) contacts" < <a href="mailto:loco-contacts@lists.ubuntu.com">loco-contacts@lists.ubuntu.com</a>> Date: Mon, 21 Jan 2008 21:29:17 -0600 Subject: Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? Brian: I've heard similar complaints from several other community members. From my end, we've had the chicago loco planet down for months already and we are still waiting for <a href="mailto:rt@ubuntu.com" target="_blank"> rt@ubuntu.com </a>. I myself am not sure who to take this up with. Best of luck, Eddie Martinez <div class="gmail_quote">On Jan 21, 2008 9:03 PM, Brian Burger <<a href="mailto:blurdesign@gmail.com" target="_blank"> blurdesign@gmail.com </a>> wrote: <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi all, I'm the web contact person for Ubuntu Canada; last year we had Canonical's loco-hosting folks set up a Drupal site for us - our previous website had been home-hosted & static, we wanted something that more Ubuntu Canada members could contribute to easily. However, the default theme in Canonical's Drupal installation includes a whole bunch of links that're built right into the theme and broken in any website but whatever it was originally designed for. There's also no way to edit a theme in the standard Drupal installation we've been given - no SFTP/SSH access info has ever been passed on, and Drupal's theme editor module isn't installed by default. Worse, I've been waiting for four months (and three emails so far) for any response from <a href="mailto:rt@ubuntu.com" target="_blank"> rt@ubuntu.com</a> on fixing these issues. I've gotten NOTHING back, not even a short, "Hey we'll put you in the work queue and get back to you shortly." - just nothing. Meanwhile, the Ubuntu Canada site is broken, unthemed and unfixable. I sent the first email back in early October, have sent monthly emails since then asking for information, and gotten exactly zilch, nada & nothing in reply. So does <a href="mailto:rt@ubuntu.com" target="_blank"> rt@ubuntu.com</a> actually work, or is it just routed to dev/null? Frustrated, Brian Burger Ubuntu Canada Webmaster (for my sins) <a href="http://ubuntu-ca.org" target="_blank">ubuntu-ca.org</a> <a href="http://wirelizard.ca" target="_blank"> wirelizard.ca</a> -- loco-contacts mailing list <a href="mailto:loco-contacts@lists.ubuntu.com" target="_blank">loco-contacts@lists.ubuntu.com</a> <a href="https://lists.ubuntu.com/mailman/listinfo/loco-contacts" target="_blank"> https://lists.ubuntu.com/mailman/listinfo/loco-contacts</a> </blockquote></div> -- Encryption Key (GPG PID): 19983D83 This has been an Eddie Martinez production. <Please exit in an orderly fashion> ---------- Forwarded message ---------- From: Miguel Angel Ruiz Manzano <<a href="mailto:mruiz@ubuntu.com">mruiz@ubuntu.com</a>> To: "Ubuntu local community team (LoCo) contacts" <<a href="mailto:loco-contacts@lists.ubuntu.com"> loco-contacts@lists.ubuntu.com</a>> Date: Tue, 22 Jan 2008 00:30:46 -0300 Subject: Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? -----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Brian Burger wrote: > Hi all, Hi Brian >  [..] > So does <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a> actually work, or is it just routed to dev/null? My advice is to visit #canonical-sysadmin on <a href="http://irc.freenode.net" target="_blank">irc.freenode.net</a> and ask about your request. > Frustrated, Things will change ;-) Greetings! - -- Miguel Angel Ruiz Manzano Ubuntu Member                                     <a href="http://vulcano.mine.nu" target="_blank">http://vulcano.mine.nu</a> Chilean LoCo Team Contact                      <a href="http://www.ubuntu-cl.org" target="_blank">http://www.ubuntu-cl.org</a> -----BEGIN PGP SIGNATURE----- Version: GnuPG v1.4.6 (GNU/Linux) Comment: Using GnuPG with Mozilla - <a href="http://enigmail.mozdev.org" target="_blank">http://enigmail.mozdev.org</a> iD8DBQFHlWNmdoYiJQ0/2KkRAqUXAKDEtG/SFKGO0eQmdrxdcoxZ4xvctgCfR/jC JhDGIH6v3nxrWBTEKDlbpkw= =TL4S -----END PGP SIGNATURE----- ---------- Forwarded message ---------- From: David Giard <<a href="mailto:swe3tdave@gmail.com">swe3tdave@gmail.com</a>> To: "Ubuntu local community team (LoCo) contacts" <<a href="mailto:loco-contacts@lists.ubuntu.com">loco-contacts@lists.ubuntu.com</a>> Date: Mon, 21 Jan 2008 22:51:14 -0500 Subject: Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? Hi Brian, Looking at the whois information for the <a href="http://ubuntu-ca.org" target="_blank">ubuntu-ca.org</a> domain, it seems that it as been updated recently. I suppose that you have access to it, so point it to another server for the time being... I could even provide you with temporary hosting if you would like. As for the broken theme, i noticed it when i tried to use it myself for Ubuntu Quebec. The fixed theme(Original color) is here: <a href="https://code.launchpad.net/%7Eloco-drupal-dev/loco-drupal/5.xt" target="_blank">https://code.launchpad.net/~loco-drupal-dev/loco-drupal/5.xt</a> I also made a blue version for Ubuntu-Qc.org: <a href="https://code.launchpad.net/%7Eubuntu-qc/loco-drupal/5.xt" target="_blank">https://code.launchpad.net/~ubuntu-qc/loco-drupal/5.xt</a> i hope this help, David Giard Ubuntu Quebec ---------- Forwarded message ---------- From: "Nick Ali" <<a href="mailto:nali@ubuntu.com">nali@ubuntu.com</a>> To: "Ubuntu local community team (LoCo) contacts" <<a href="mailto:loco-contacts@lists.ubuntu.com"> loco-contacts@lists.ubuntu.com</a>> Date: Mon, 21 Jan 2008 23:02:20 -0500 Subject: Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? On Jan 21, 2008 10:03 PM, Brian Burger <<a href="mailto:blurdesign@gmail.com"> blurdesign@gmail.com</a>> wrote: > > Worse, I've been waiting for four months (and three emails so far) for > any response from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a> on fixing these issues. I've gotten > NOTHING back, not even a short, "Hey we'll put you in the work queue > and get back to you shortly." - just nothing. > At the last CC meeting, Mark said there was a backlog and the canonical team is stretched thin, but he would get an update from James Troup and see if anything could be delegated: <a href="http://irclogs.ubuntu.com/2008/01/10/%23ubuntu-meeting.html" target="_blank">http://irclogs.ubuntu.com/2008/01/10/%23ubuntu-meeting.html </a> Maybe stop by #canonical-sysadmin? nick -- <a href="http://boredandblogging.com" target="_blank">http://boredandblogging.com</a> ---------- Forwarded message ---------- From: Efrain Valles <<a href="mailto:efrain@ubuntu.org.ve">efrain@ubuntu.org.ve</a>> To: <a href="mailto:mruiz@ubuntu.com">mruiz@ubuntu.com</a>, "Ubuntu local community team (LoCo) contacts" <<a href="mailto:loco-contacts@lists.ubuntu.com"> loco-contacts@lists.ubuntu.com</a>> Date: Tue, 22 Jan 2008 00:24:01 -0430 Subject: Re: Actual replies from <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a>? I can second Miguel on this... Make sure you get head to the channel. I got the drupal site for the Venezuelan Team in a month. you have to be a pest after them. but hey ... it worked for me cheers El mar, 22-01-2008 a las 00:30 -0300, Miguel Angel Ruiz Manzano escribió: > -----BEGIN PGP SIGNED MESSAGE----- > Hash: SHA1 > > Brian Burger wrote: > > Hi all, > > Hi Brian > > >  [..] > > So does <a href="mailto:rt@ubuntu.com">rt@ubuntu.com</a> actually work, or is it just routed to dev/null? > > My advice is to visit #canonical-sysadmin on <a href="http://irc.freenode.net" target="_blank">irc.freenode.net</a> and ask > about your request. > > > Frustrated, > > Things will change ;-) > > Greetings! > > - -- > Miguel Angel Ruiz Manzano > Ubuntu Member                                    <a href="http://vulcano.mine.nu" target="_blank">http://vulcano.mine.nu</a> > Chilean LoCo Team Contact                     <a href="http://www.ubuntu-cl.org" target="_blank">http://www.ubuntu-cl.org</a> > > -----BEGIN PGP SIGNATURE----- > Version: GnuPG v1.4.6 (GNU/Linux) > Comment: Using GnuPG with Mozilla - <a href="http://enigmail.mozdev.org" target="_blank"> http://enigmail.mozdev.org</a> > > iD8DBQFHlWNmdoYiJQ0/2KkRAqUXAKDEtG/SFKGO0eQmdrxdcoxZ4xvctgCfR/jC > JhDGIH6v3nxrWBTEKDlbpkw= > =TL4S > -----END PGP SIGNATURE----- > -- Efrain Valles Ubuntu-ve LoCo Team Contact <a href="https://launchpad.net/%7Eeffie-jayx1024D/F9C7378B" target="_blank">https://launchpad.net/~effie-jayx 1024D/F9C7378B</a> Fingerprint = 0354 6E23 2A85 A408 BBAC  17DB 74AD AFE9 F9C7 378B -- loco-contacts mailing list <a href="mailto:loco-contacts@lists.ubuntu.com">loco-contacts@lists.ubuntu.com</a> <a href="https://lists.ubuntu.com/mailman/listinfo/loco-contacts" target="_blank"> https://lists.ubuntu.com/mailman/listinfo/loco-contacts</a> </blockquote></div>