Brian:<br><br>I've heard similar complaints from several other community members. From my end, we've had the chicago loco planet down for months already and we are still waiting for <a href="mailto:rt@ubuntu.com">rt@ubuntu.com
</a>.<br><br>I myself am not sure who to take this up with.<br>Best of luck,<br><br>Eddie Martinez<br><br><div class="gmail_quote">On Jan 21, 2008 9:03 PM, Brian Burger <<a href="mailto:blurdesign@gmail.com">blurdesign@gmail.com
</a>> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">Hi all,<br><br>I'm the web contact person for Ubuntu Canada; last year we had
<br>Canonical's loco-hosting folks set up a Drupal site for us - our<br>previous website had been home-hosted & static, we wanted something<br>that more Ubuntu Canada members could contribute to easily.<br><br>However, the default theme in Canonical's Drupal installation includes
<br>a whole bunch of links that're built right into the theme and broken<br>in any website but whatever it was originally designed for.<br><br>There's also no way to edit a theme in the standard Drupal<br>installation we've been given - no SFTP/SSH access info has ever been
<br>passed on, and Drupal's theme editor module isn't installed by<br>default.<br><br>Worse, I've been waiting for four months (and three emails so far) for<br>any response from <a href="mailto:rt@ubuntu.com">
rt@ubuntu.com</a> on fixing these issues. I've gotten<br>NOTHING back, not even a short, "Hey we'll put you in the work queue<br>and get back to you shortly." - just nothing.<br><br>Meanwhile, the Ubuntu Canada site is broken, unthemed and unfixable.
<br><br>I sent the first email back in early October, have sent monthly emails<br>since then asking for information, and gotten exactly zilch, nada &<br>nothing in reply.<br><br>So does <a href="mailto:rt@ubuntu.com">
rt@ubuntu.com</a> actually work, or is it just routed to dev/null?<br><br>Frustrated,<br><br>Brian Burger<br>Ubuntu Canada Webmaster (for my sins)<br><a href="http://ubuntu-ca.org" target="_blank">ubuntu-ca.org</a><br><a href="http://wirelizard.ca" target="_blank">
wirelizard.ca</a><br><font color="#888888"><br>--<br>loco-contacts mailing list<br><a href="mailto:loco-contacts@lists.ubuntu.com">loco-contacts@lists.ubuntu.com</a><br><a href="https://lists.ubuntu.com/mailman/listinfo/loco-contacts" target="_blank">
https://lists.ubuntu.com/mailman/listinfo/loco-contacts</a><br></font></blockquote></div><br><br clear="all"><br>-- <br>Encryption Key (GPG PID): 19983D83<br>This has been an Eddie Martinez production. <br><Please exit in an orderly fashion>